---
title: "Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers"
ocid: "ocds-h6vhtk-079005"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079005"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-079005.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-079005.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "CalMac Ferries Limited"
published: "2026-10-26"
---

# Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers

Buyer: CalMac Ferries Limited  
Current stage: Tender  
OCID: ocds-h6vhtk-079005

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-079005.json)

## Summary

CalMac Ferries Limited is seeking a supplier to pilot a smartphone-based visual tagging solution for blind and partially sighted passengers. The service is intended to improve passenger wayfinding and provide access to real-time information, with information available in 36 languages. This is a passenger navigation service (CPV 63724000) for delivery in Scotland.

The buyer invited offers through an open procedure, with bids submitted electronically in English. The procurement is divided into one lot, and variants are not permitted. The bid deadline was 30 November 2026 at 12:00 UTC; the stated contract period is 1,800 days. Quality accounts for 60% of the evaluation and price for 40%. Suppliers must meet financial thresholds based on their latest published accounts: return on capital employed above zero, current ratio above one, gearing below 100%, and interest coverage of at least two. The bid validity period runs to 31 December 2026 at 23:59:59 UTC.

This requirement suits suppliers with experience developing and deploying smartphone-based visual tagging and passenger wayfinding technology, particularly solutions designed for blind and partially sighted users. The service needs to support real-time information and conversion into 36 languages. Suppliers must be able to deliver a pilot and provide the names and qualifications of staff assigned to the contract. Bidders also need published accounts demonstrating that they meet all four stated financial-ratio thresholds. The work combines accessible digital product delivery with the ability to serve ferry passengers in Scotland.

## Notice

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages.

### Lot Information

Lot 1

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages.

Renewal: Thereafter, the Framework prices for the listed items shall remain fixed for an initial period of 12-months. Upon successful completion of this period, the Contractor may be awarded the remaining 24-months of the Agreement, which shall be divided into two 12 month extension options.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/100964-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | 30 Nov 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CalMac Ferries Limited |
| Locality | GOUROCK |
| Postcode area | Paisley |
| Postcode | PA19 1QP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Inverclyde |
| Electoral ward | Inverclyde West |
| Westminster constituency | Inverclyde and Renfrewshire West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63724000 - Navigation services

## Release History

- 26 Oct 2026 at 12:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/100964-2026

## Notice URLs

- http://www.calmac.co.uk
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000846616
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10923
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079005. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-079005.json.