---
title: "Social Care Provider Portal Implementation Service"
ocid: "ocds-h6vhtk-079012"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079012"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-079012.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-079012.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Sunderland City Council"
published: "2026-10-26"
---

# Social Care Provider Portal Implementation Service

Buyer: Sunderland City Council  
Current stage: Award  
OCID: ocds-h6vhtk-079012

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079012)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-079012.json)

## Summary

Sunderland City Council commissioned implementation services for a social care provider portal. The work is an IT services requirement, covering delivery of the portal implementation rather than a broader social care service. The council is the buyer, and the service relates to Sunderland, in north-east England. The procurement was arranged through the Government Commercial Agency’s G-Cloud 14 framework. The recorded requirement is a single package of provider portal implementation services.

The procurement is complete and the contract was awarded to Better Group Limited. The award was made through a limited procedure without a prior published competition, using the Government Commercial Agency’s G-Cloud 14 framework; the stated evaluation criterion was price. The contract was signed on 1 July 2026 and has a recorded value of £102,467. Its stated initial term is 12 months, with an option for the council to extend by a further 12 months at its discretion. The award is active. The tender lot is marked cancelled, although the award and contract are recorded as active; this status inconsistency is present in the published procurement data.

This award shows Sunderland City Council buying implementation of a social care provider portal through the G-Cloud framework, with price as the stated evaluation basis. A future supplier would need to be an eligible framework provider and demonstrate the ability to implement a portal suited to social care providers, with delivery capability for the council’s requirement. The selected supplier is identified as an SME, showing that this scale of IT implementation was awarded to a smaller business. Relevant competitors should be prepared to offer a competitive price and credible evidence of portal implementation capability. The procurement establishes a buyer-specific reference point for this type of digital service; the underlying requirement is focused on provider portal implementation, rather than general IT support or wider social care provision.

## Notice

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the provision of a Social Care Provider Portal Implementation Service. The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14).

### Lot Information

Lot 1

Sunderland City Council has awarded a contract for Social Care Provider Portal Implementation Services. The contract is for a period of 12-months with the option to extend for a further 12-month period at the complete discretion of the Council. The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14).

### Procurement Information

The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14). The above Framework was procured via The Public Contracts Regulations 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/100991-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £102,467 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Sunderland City Council |
| Locality | SUNDERLAND |
| Postcode area | Sunderland |
| Postcode | SR1 3AA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC23 Sunderland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BETTER GROUP LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Oct 2026 at 12:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/100991-2026

## Notice URLs

- http://www.sunderland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079012. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-079012.json.