---
title: "Volunteer Led Floating Support Service"
ocid: "ocds-h6vhtk-079067"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079067"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-079067.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-079067.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "Royal Borough of Greenwich"
published: "2026-10-26"
---

# Volunteer Led Floating Support Service

Buyer: Royal Borough of Greenwich  
Current stage: Award  
OCID: ocds-h6vhtk-079067

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-079067.json)

## Summary

The Royal Borough of Greenwich commissioned a volunteer-led floating support service for people experiencing, or at risk of, rough sleeping. The Citadel model uses sustained relationships and flexible, community-based support to complement statutory services and help people maintain tenancies over the long term. This is a social and health support service, rather than a supply of goods or construction work. The service is for people in Greenwich; the council is the buying organisation. The requirement centres on practical, relationship-based support delivered by volunteers, with a role alongside public services in preventing homelessness and supporting stable housing.

The procurement is complete and the contract was awarded to Housing Justice, which operates the Citadel model. The council used a direct award route, described as below threshold. The award is for one lot. The contract was signed on 16 October 2026 and runs from 16 October 2026 to 31 March 2027; the original stated contract term was 1 April 2026 to 31 March 2027. The contract value is £298,801 excluding VAT (£358,561 including VAT). The award is active and the contract is active. The published procurement information describes the direct award but gives no separate scoring or evaluation basis.

For a future requirement from Greenwich, credible providers would need to demonstrate an established volunteer-led model for supporting people who are homeless or at risk of rough sleeping. Relevant strengths include recruiting and supporting volunteers, building consistent relationships with clients, tailoring practical help to individual circumstances, and working alongside statutory homelessness and support services. The buyer’s stated purpose places particular weight on community-based assistance and sustained tenancies, so evidence of helping people maintain housing would be pertinent. Housing Justice, a large voluntary and community organisation, was selected to deliver this service, indicating that the buyer has commissioned this model from an experienced specialist provider. Suppliers whose core offer is unrelated to homelessness prevention, floating support or tenancy sustainment are unlikely to match this requirement.

## Notice

Direct award to Housing Justice (CITADEL) for Volunteer Led Floating Support Service. The Citadel model provides a unique, volunteer-led approach to supporting individuals experiencing or at risk of rough sleeping. By fostering meaningful relationships and offering flexible, community-based support, the model complements statutory services and enhances long-term tenancy sustainment. Contract term: 01/04/2026 to 31/03/2027 Contract value PS298,801

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/101143-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 16 Oct 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £298,801 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Royal Borough of Greenwich |
| Locality | LONDON |
| Postcode area | South East London |
| Postcode | SE18 6HQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI51 Bexley and Greenwich |
| Local authority | Greenwich |
| Electoral ward | Woolwich Arsenal |
| Westminster constituency | Greenwich and Woolwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Housing Justice |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 26 Oct 2026 at 15:28 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/101143-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/101143-2026
  26th October 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://housingjustice.org.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079067. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-079067.json.