---
title: "REVISED CREDIT UNION INCENTIVE SERVICE IN HARTLEPOOL"
ocid: "ocds-h6vhtk-0790ec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0790ec"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0790ec.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0790ec.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "Hartlepool Borough Council"
published: "2026-10-27"
---

# REVISED CREDIT UNION INCENTIVE SERVICE IN HARTLEPOOL

Buyer: Hartlepool Borough Council  
Current stage: Tender  
OCID: ocds-h6vhtk-0790ec

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## Summary

Hartlepool Borough Council is commissioning a credit union incentive service for Hartlepool residents. The service is intended to encourage residents to save and strengthen their financial resilience, helping them manage unexpected costs or income loss and reducing reliance on emergency support. It forms part of the Council’s delivery of the Crisis Resilience Fund, which combines immediate crisis support with longer-term prevention. The work sits across financial services and community support, including banking and investment services. Delivery is in Hartlepool, England.

The Council invited offers through a below-threshold open competition. The tender set a submission deadline of 19 November 2026 at 14:00 UTC. The contract period is 1 January 2027 to 31 March 2029. The stated gross contract value is £148,000. This is a single-lot procurement, with evaluation weighted 90% to quality and 10% to social value. Electronic submission was permitted through the stated procurement portal. The requirement is for a credit union service that incentivises saving among local residents, supporting the Council’s wider crisis resilience work.

The opportunity suits credit unions and other providers able to design and deliver a practical savings incentive for residents, with a clear focus on improving financial resilience. Relevant suppliers will need to connect financial services with community-facing support, encourage saving behaviour and help people prepare for financial shocks. The stated evaluation places most weight on quality, so a strong delivery model and evidence that the service can meet residents’ needs are central; social value also forms part of the assessment. Small and medium-sized businesses and voluntary, community and social enterprises are identified as suitable participants. The service is local in reach, making experience working with residents and community support networks in Hartlepool relevant.

## Notice

The Crisis Resilience Fund (CRF) is a national funding programme for local authorities in England, launched on 1 April 2026 and running to 31 March 2029. The primary objective of CRF is to firstly provide a safety net for those on low incomes who encounter a financial shock. A financial shock is a sudden, unexpected expense or drop in income that can place pressure on their budget and wellbeing Secondly, is to invest in building local financial resilience to enable individuals and communities to better deal with crises in the long-term, reducing crisis need. Providing timely support so that people can manage pressures, maintain control and avoid being pushed into crisis or prevent crises from escalating The CRF replaces the Household Support Fund (HSF) with the explicit intention of moving from short-term crisis mitigation towards prevention, financial resilience, and reduced reliance on emergency support. The Council will deliver CRF services internally through the Welfare Support Team and through a range of commissioned provider services that will provide effective crisis support, improve individual's financial resilience and bolster the local support landscape. This Contract is to commission a Credit Union service to incentivise saving behaviour amongst Hartlepool residents enabling service users to Improve financial resilience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/101418-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2026 |
| Submission deadline | 19 Nov 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £148,000 |
| Lots value | £148,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Hartlepool Borough Council |
| Locality | HARTLEPOOL |
| Postcode area | Cleveland |
| Postcode | TS24 8AY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Hartlepool |
| Electoral ward | Victoria |
| Westminster constituency | Hartlepool |
| Delivery location | TLC11 Hartlepool and Stockton-on-Tees |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 66100000 - Banking and investment services
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 27 Oct 2026 at 11:11 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/101418-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/101418-2026
  27th October 2026 - Tender notice on Find a Tender
- https://www.open-uk.org/

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0790ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0790ec.json.