--- title: "PRO005184-Services-Framework-Cloud-based video knowledge capture and platform" ocid: "ocds-h6vhtk-079224" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079224" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-079224.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-079224.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "United Utilities Water Limited" published: "2026-10-28" --- # PRO005184-Services-Framework-Cloud-based video knowledge capture and platform Buyer: United Utilities Water Limited Current stage: Planning OCID: ocds-h6vhtk-079224 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079224) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-079224.json) ## Summary United Utilities Water Limited is exploring cloud-based video knowledge-capture software and an associated platform for organisational learning, knowledge sharing and continuous improvement. The service is expected to let staff record and submit short video observations, experiences and learning insights from mobile and desktop devices. It must support secure video upload, storage, management, tagging, categorisation and search, with workflows, prompts and templates to structure submissions. Other requirements include analytics and reporting, role-based user access, and integration with existing enterprise systems such as learning-management and collaboration tools. The service also covers platform licences, cloud hosting, backup and disaster recovery, maintenance, updates and service-desk support. Delivery is for use across the United Kingdom, through a secure web-based interface accessible on standard organisational devices, including iOS and Android devices. This procurement is at the planning stage: United Utilities is exploring the market, and there is no invitation to tender yet. The buyer expects to publish a further notice by 14 December 2026. Preliminary market engagement is scheduled through 10 November 2026. The expected procurement is a services framework, with one lot. Its planned contract period is 1 April 2027 to 31 March 2030, with a possible extension to 31 March 2035. The published estimated value is £0. The lot is identified as suitable for small and medium-sized enterprises. No award method or evaluation criteria have been set out at this planning stage. This will suit software providers with a cloud-based video platform that can support secure capture and management of user-generated short-form video, as well as structured knowledge workflows and search. Relevant strengths include UK data-protection-aware hosting, resilient storage, backup and disaster recovery, analytics and dashboard reporting, and role-based administration. Suppliers able to integrate with enterprise learning-management and collaboration systems, and provide ongoing software maintenance, updates and service-desk support, are likely to be well placed. The buyer is seeking solutions that turn staff observations and experience into structured, searchable learning insights, with access from both desktop and mobile devices. The lot is marked as suitable for SMEs, so smaller specialist providers may also find the planned framework relevant. ## Notice We are exploring the market to see what software solutions are available that enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: * Platform access and licensing * Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements * Video capture and management capabilities, including upload, tagging, categorisation, and search functionality * Workflow and configuration tools to support structured knowledge capture aligned to business processes * Analytics and reporting functionality, including dashboards and insight generation from submitted video content * User management and access controls, including role-based permissions * Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools) * Ongoing maintenance, support, and updates, including service desk provision * The software should be provided via a secure web-based interface, accessible on standard organisational, e.g. devices iOS and Android devices. ### Planning Information https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=110493&TID=100115502&B= ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/101941-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Oct 2026 | | Submission deadline | Not specified | | Future notice date | 14 Dec 2026 | | Award date | Not specified | | Contract period | 1 Apr 2027 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | United Utilities Water Limited | | Locality | WARRINGTON | | Postcode area | Warrington | | Postcode | WA5 3LP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD6 Cheshire | | ITL 3 | TLD61 Warrington | | Local authority | Warrington | | Electoral ward | Great Sankey North and Whittle Hall | | Westminster constituency | Warrington South | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48510000 - Communication software package - 48780000 - System, storage and content management software package - 72000000 - IT services: consulting, software development, Internet and support - 72261000 - Software support services ## Release History - 28 Oct 2026 at 11:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/101941-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/101941-2026 28th October 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=110493&TID=100115502&B= - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.unitedutilities.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-079224. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-079224.json.