{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0792b0-2026-10-28T15:32:31Z",
    "date": "2026-10-28T15:32:31Z",
    "ocid": "ocds-h6vhtk-0792b0",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PGBR-3271-MNXJ",
            "name": "Transport Focus",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PGBR-3271-MNXJ"
            },
            "address": {
                "streetAddress": "10th Floor, 25 Cabot Square, Canary Wharf Estate",
                "locality": "London",
                "postalCode": "E14 4QZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "name": "Toby Cotton",
                "email": "tenders@transportfocus.org.uk",
                "telephone": "0300 123 2350"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PGBR-3271-MNXJ",
        "name": "Transport Focus"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Transport Focus and its procurement partner, eXceeding, are undertaking preliminary market engagement to assess supplier interest in a proposed 'Preferred Supplier List'. Interested suppliers should review the information provided and register their interest by 4 Dec at 17:00 using the following process: - Select Respond in this notice. - Log in to Delta, or register for a free supplier account, and accept the opportunity to register your interest. If the response link does not work, check that it includes the 10-character alphanumeric access code, then enter this code in the Access Code box within Response Manager to access and accept the opportunity. No separate expression of interest form, questionnaire or commercial offer is required at this stage. Suppliers are welcome to submit optional feedback on the proposed requirements or raise questions through the Delta messaging facility by the deadline above. Transport Focus and eXceeding will review the registered interest and any feedback received to inform procurement planning and may seek further clarification where helpful. This notice relates to preliminary market engagement only. Registering interest does not constitute an application for appointment to the Preferred Supplier List. Participation is voluntary and is not a prerequisite for participation in any subsequent procurement.",
                "dueDate": "2026-12-04T23:59:59+00:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "102209-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/102209-2026",
                "datePublished": "2026-10-28T15:32:31Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "PSL Refresh 2026/27",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Preferred Supplier List Refresh 2026/27",
        "description": "Transport Focus is an independent public body and is the operating name of the Passengers' Council, formerly known as the Rail Passengers' Council. It was set up by Parliament to protect the interests of Britain's rail passengers, England's bus and tram passengers outside London and coach passengers on scheduled domestic services in England. In addition to representing passengers, Transport Focus now represents users of the Strategic Roads Network (SRN) in England. We also work closely with Welsh and Scottish Governments. We are an executive non-departmental public body sponsored by the Department for Transport. Our mission is to get the best deal for passengers and road users. With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. The purpose of this upcoming procurement exercise is to invite suitably qualified and experienced Suppliers to be listed on the Transport Focus Preferred Supplier List Framework Agreement for Customer Satisfaction and Reporting Services. Planned for early 2027, Transport Focus expects to appoint a number of Suppliers across two (2) Lots to deliver Customer Satisfaction Surveys and Reporting Services across its portfolio. Lot 1 covers qualitative research services; suppliers will need proven expertise in a range of qualitative research techniques including focus groups, depth interviews, deliberative techniques and ethnography. Lot 2 covers quantitative research services; suppliers will need proven expertise in a range of quantitative research techniques, including face-to-face, telephone, self-completion, mystery shopping and online surveys. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-services./ZR8677N683 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/ZR8677N683",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "73110000",
                        "description": "Research services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73210000",
                        "description": "Research consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79300000",
                        "description": "Market and economic research; polling and statistics"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79310000",
                        "description": "Market research services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79315000",
                        "description": "Social research services"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 4800000,
            "amount": 4000000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2027-04-07T00:00:00+01:00",
                    "endDate": "2029-04-01T23:59:59+01:00",
                    "maxExtentDate": "2031-04-01T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "communication": {
            "futureNoticeDate": "2027-01-06T23:59:59+00:00"
        },
        "status": "planning"
    },
    "language": "en"
}