{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-079472-2026-10-30T11:06:21Z", "date": "2026-10-30T11:06:21Z", "ocid": "ocds-h6vhtk-079472", "initiationType": "tender", "parties": [ { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED", "identifier": { "scheme": "GB-COH", "id": "02366661" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PNQQ-4647-DTCV" } ], "address": { "streetAddress": "Clearwater Court", "locality": "Reading", "postalCode": "RG1 8DB", "country": "GB", "countryName": "United Kingdom", "region": "UKJ11" }, "contactPoint": { "email": "procurement.support.centre@thameswater.co.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-02366661", "name": "THAMES WATER UTILITIES LIMITED" }, "tender": { "id": "FA2412", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Reinstatement Services", "description": "IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water is seeking to appoint qualified suppliers to deliver comprehensive reinstatement services across its clean water network asset base. Following operational interventions including reactive repairs, planned maintenance, mains renewals, and meter installations, the successful suppliers will assume responsibility for restoring all disrupted highways, footways, and private verges. The scope demands end-to-end workflow execution, spanning initial site assessment, backfilling, sub-base preparation, and final surface courses, alongside seamless integration with the utility's digital management systems. All operations must comply with the New Roads and Street Works Act 1991 (NRSWA) and local highway authority specifications. Suppliers must demonstrate robust capabilities in dynamic street works permitting to eliminate Section 74 overstay charges. Thames Water is seeking to appoint experienced reinstatement suppliers to deliver safe, compliant, efficient and customer-focused reinstatement services across its three operational regions. The objective of this procurement is to establish a high-performing reinstatement service that minimises time on the highway, improves customer and stakeholder experience, enhances compliance with streetworks legislation and delivers consistently high-quality reinstatements. Thames Water is seeking suppliers who can work collaboratively to drive operational efficiency, improve planning and coordination, reduce defects and support the achievement of industry-leading performance standards. As a minimum, in order to be considered for this framework, suppliers will need to have a point of presence within the Thames Water region, ideally in the operational areas they are interested in bidding for. Further, suppliers will be expected to integrate with Thames Water's technology in managing the lifecycle of each reinstatement job and providing near real time management information. There will also be an expectation of work occurring across weekends. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 25 November 2026 at 12 noon.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "45233142", "description": "Road-repair works" }, { "scheme": "CPV", "id": "45233220", "description": "Surface work for roads" }, { "scheme": "CPV", "id": "45233223", "description": "Carriageway resurfacing works" }, { "scheme": "CPV", "id": "45233253", "description": "Surface work for footpaths" } ], "deliveryAddresses": [ { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "45233142", "description": "Road-repair works" }, { "scheme": "CPV", "id": "45233220", "description": "Surface work for roads" }, { "scheme": "CPV", "id": "45233223", "description": "Carriageway resurfacing works" }, { "scheme": "CPV", "id": "45233253", "description": "Surface work for footpaths" } ], "deliveryAddresses": [ { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "2" }, { "id": "3", "additionalClassifications": [ { "scheme": "CPV", "id": "45233142", "description": "Road-repair works" }, { "scheme": "CPV", "id": "45233220", "description": "Surface work for roads" }, { "scheme": "CPV", "id": "45233223", "description": "Carriageway resurfacing works" }, { "scheme": "CPV", "id": "45233253", "description": "Surface work for footpaths" } ], "deliveryAddresses": [ { "region": "UKI", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKJ", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "3" } ], "value": { "amountGross": 151200000, "amount": 126000000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "This competitive flexible procedure is for Reinstatement Services (FA2412) to replace FA1315 which will have reached its maximum term by the time of the contract award. Successful suppliers will assume responsibility for restoring all disrupted highways, footways, and private verges. The scope demands end-to-end workflow execution, spanning initial site assessment, backfilling, sub-base preparation, and final surface courses, alongside seamless integration with the utility's digital management systems." }, "mainProcurementCategory": "works", "specialRegime": [ "utilities" ], "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true, "frameworkAgreement": { "maximumParticipants": 3, "method": "withoutReopeningCompetition", "type": "closed", "description": "One supplier will be awarded an exclusive contract against the framework agreement for each of the three regions; one supplier per region. The contract will contain an agreed rate card of fees which will used for billing purposes. Each region will be able to utilise either of the other two successful suppliers to step in to replace the incumbent on a temporary basis, should the incumbent supplier be repeatedly unable to satisfy their obligations under the contract." } }, "submissionMethodDetails": "If you wish to gain access to the PSQ documents, please fill out the details in the following link; https://forms.cloud.microsoft/e/VVZNkf4aPf", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-11-25T12:00:00Z", "enquiryPeriod": { "endDate": "2026-11-11T12:00:00Z" }, "awardPeriod": { "endDate": "2027-03-19T23:59:59Z" }, "lots": [ { "id": "1", "title": "North London", "description": "Reinstatement is repairing or returning a road surface back to a compliant state after an excavation to repair, maintain or put in place a Thames Water asset. Approximately 35% of our reinstatements take place in North London. The awarded supplier will be responsible for all reinstatements in the region across all work-streams including but not limited to: - Repair and maintenance; - Developer services; - Metering; - Capital delivery projects; - Waste network; - Customer side leakage The awarded supplier will be responsible for providing the end to end reinstatement services, compliant to Specification for Reinstatement of Openings in Highways (SROH), in North London (material, labour, plant) including but not limited to planning of work allocation, reporting, governance and systems: - muck away is removed; - fine material and backfill is placed in the hole and compacted compliant to specification and standards; - white works team responsible for replacement of concrete, paving slabs and kerbs; - black works team lay asphalt and paint lines compliant to specifications and left to cure; - signs, lighting and guarding cleared and jet wash if necessary.", "status": "active", "value": { "amountGross": 52920000, "amount": 44100000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "Includes but not limited to; proven ability to meet functional requirements of ITN; established infrastructure in place to support TWUL requirements; flexibility to interface with client owned technology to manage end to end reinstatement process, track record of consistently meeting contract KPIs; evidence of bringing innovation to contract delivery", "numbers": [ { "number": 50, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "Includes all commercial items; pricing (rate cards); pricing (KPI performance); pricing (SLA performance)", "numbers": [ { "number": 50, "weight": "percentageExact" } ] } ] }, "selectionCriteria": { "criteria": [ { "description": "Price is not the only award criterion and all criteria are stated only in the procurement documents", "forReduction": true } ] }, "contractPeriod": { "startDate": "2027-04-01T00:00:00+01:00", "endDate": "2030-03-31T23:59:59+01:00", "maxExtentDate": "2036-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term of three years with options to extend in two years terms, up to a maximum overall term of nine years." } }, { "id": "2", "title": "South London", "description": "Reinstatement is repairing or returning a road surface back to a compliant state after an excavation to repair, maintain or put in place a Thames Water asset. Approximately 30% of our reinstatements take place in South London. The awarded supplier will be responsible for all reinstatements in the region across all work-streams including but not limited to: - Repair and maintenance; - Developer services; - Metering; - Capital delivery projects; - Waste network; - Customer side leakage The awarded supplier will be responsible for providing the end to end reinstatement services, compliant to Specification for Reinstatement of Openings in Highways (SROH), in South London (material, labour, plant) including but not limited to planning of work allocation, reporting, governance and systems: - muck away is removed; - fine material and backfill is placed in the hole and compacted compliant to specification and standards; - white works team responsible for replacement of concrete, paving slabs and kerbs; - black works team lay asphalt and paint lines compliant to specifications and left to cure; - signs, lighting and guarding cleared and jet wash if necessary.", "status": "active", "value": { "amountGross": 45360000, "amount": 37800000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "Includes but not limited to; proven ability to meet functional requirements of ITN; established infrastructure in place to support TWUL requirements; flexibility to interface with client owned technology to manage end to end reinstatement process, track record of consistently meeting contract KPIs; evidence of bringing innovation to contract delivery", "numbers": [ { "number": 50, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "Includes all commercial items; pricing (rate cards); pricing (KPI performance); pricing (SLA performance)", "numbers": [ { "number": 50, "weight": "percentageExact" } ] } ] }, "selectionCriteria": { "criteria": [ { "description": "Price is not the only award criterion and all criteria are stated only in the procurement documents", "forReduction": true } ] }, "contractPeriod": { "startDate": "2027-04-01T00:00:00+01:00", "endDate": "2030-03-31T23:59:59+01:00", "maxExtentDate": "2036-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term of three years with options to extend in two years terms, up to a maximum overall term of nine years." } }, { "id": "3", "title": "Thames Valley and Home Counties", "description": "Reinstatement is repairing or returning a road surface back to a compliant state after an excavation to repair, maintain or put in place a Thames Water asset. Approximately 35% of our reinstatements take place in TVHC. The awarded supplier will be responsible for all reinstatements in the region across all work-streams including but not limited to: - Repair and maintenance; - Developer services; - Metering; - Capital delivery projects; - Waste network; - Customer side leakage The awarded supplier will be responsible for providing the end to end reinstatement services, compliant to Specification for Reinstatement of Openings in Highways (SROH), in TVHC (material, labour, plant) including but not limited to planning of work allocation, reporting, governance and systems: - muck away is removed; - fine material and backfill is placed in the hole and compacted compliant to specification and standards; - white works team responsible for replacement of concrete, paving slabs and kerbs; - black works team lay asphalt and paint lines compliant to specifications and left to cure; - signs, lighting and guarding cleared and jet wash if necessary.", "status": "active", "value": { "amountGross": 52920000, "amount": 44100000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "description": "Includes but not limited to; proven ability to meet functional requirements of ITN; established infrastructure in place to support TWUL requirements; flexibility to interface with client owned technology to manage end to end reinstatement process, track record of consistently meeting contract KPIs; evidence of bringing innovation to contract delivery", "numbers": [ { "number": 50, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "Includes all commercial items; pricing (rate cards); pricing (KPI performance); pricing (SLA performance)", "numbers": [ { "number": 50, "weight": "percentageExact" } ] } ] }, "selectionCriteria": { "criteria": [ { "description": "Price is not the only award criterion and all criteria are stated only in the procurement documents", "forReduction": true } ] }, "contractPeriod": { "startDate": "2027-04-01T00:00:00+01:00", "endDate": "2030-03-31T23:59:59+01:00", "maxExtentDate": "2036-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Thames Water envisages that the contract will be awarded for an initial term of three years with options to extend in two years terms, up to a maximum overall term of nine years." } } ], "lotDetails": { "maximumLotsAwardedPerSupplier": 1 }, "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "103078-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/103078-2026", "datePublished": "2026-10-30T11:06:21Z", "format": "text/html" } ] }, "language": "en" }