--- title: "Pre market engagement for Income Advice and Guidance for Older People Service" ocid: "ocds-h6vhtk-07955d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07955d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-07955d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-07955d.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "London Borough of Croydon" published: "2026-11-02" --- # Pre market engagement for Income Advice and Guidance for Older People Service Buyer: London Borough of Croydon Current stage: Planning OCID: ocds-h6vhtk-07955d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07955d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-07955d.json) ## Summary The London Borough of Croydon is exploring a potential Income Advice and Guidance for Older People Service. The work falls within health and community health services and is intended to provide income advice and guidance for older people. Delivery is in the London Borough of Croydon. The council is undertaking early market engagement to understand the supplier market and inform how it may commission the service in future. This is an intention to procure, not an invitation to tender, and participation in the engagement will not give suppliers an advantage in any later competition. The process is at planning: Croydon is gathering market views before deciding future commissioning arrangements, and no tender invitation has been issued. The council expects to publish a further notice on 11 January 2027. Its current indicative contract period is 1 July 2027 to 30 June 2032. No budget or estimated contract value is stated. The engagement exercise asks suppliers to complete the attached document and return it through the council’s In-tend portal by 12pm on 11 November 2026. Suppliers are also asked to keep their In-tend company details consistent with Companies House and register on the Central Digital Platform. The procurement is presented as one service, without a stated lot breakdown, evaluation basis or eligibility requirements. This early engagement is relevant to organisations that advise older people on income and can help Croydon understand the market and shape the service’s future commissioning arrangements. Advice providers, community and health organisations, and specialist services supporting older people may have useful experience to contribute, particularly where they can explain how advice and guidance can be delivered effectively in a local community setting. The council has not yet set out required qualifications, accreditations, staffing levels, delivery capacity or a preferred service model, so suppliers should focus their engagement response on relevant expertise, delivery approaches and practical market insight. Participation is for market engagement only; it does not constitute a bid and confers no advantage in a later procurement. The council asks suppliers to submit its completed engagement document through In-tend and maintain accurate company registration details.”】【business_benefits":"This early engagement is relevant to organisations that advise older people on income and can help Croydon understand the market and shape the service’s future commissioning arrangements. Advice providers, community and health organisations, and specialist services supporting older people may have useful experience to contribute, particularly where they can explain how advice and guidance can be delivered effectively in a local community setting. The council has not yet set out required qualifications, accreditations, staffing levels, delivery capacity or a preferred service model, so suppliers should focus their engagement response on relevant expertise, delivery approaches and practical market insight. Participation is for market engagement only; it does not constitute a bid and confers no advantage in a later procurement. The council asks suppliers to submit its completed engagement document through In-tend and maintain accurate company registration details."} ## Notice This is not a call for competition. The London Borough of Croydon is undertaking preliminary market engagement in relation to the potential procurement of an Income Advice and Guidance for Older People Service. Please complete the sections provided in the document attached and return via the return area on the inTend Portal: This market engagement exercise is intended to inform the Council's understanding of the market and potential future commissioning arrangements. It does not constitute a procurement process, and participation does not provide any advantage in any future procurement activity. The deadline for submission is no later than 12pm on Wednesday 11 November 2026 The London Borough of Croydon use the Intend portal to manage supplier records and to run procurement activities. If you do not yet have an account, please register, if you do have an account, It is essential that your company information on Intend matches the details held by Companies House, please do log in and check this. Intend Portal: https://in-tendhost.co.uk/croydontenders/aspx/Home Register on the Central Digital Platform If you haven't already, please register your organisation on the Central Digital Platform. This is a government-wide initiative to streamline supplier engagement and improve transparency. Again please do ensure your information matches your Companies House details. Central Digital Platform Registration: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html We appreciate your cooperation and look forward to working together. ### Planning Information Please complete the sections provided in the document attached and return via the return area on the inTend Portal:https://in-tendhost.co.uk/croydontenders/aspx/Home ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/103641-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Nov 2026 | | Submission deadline | Not specified | | Future notice date | 11 Jan 2027 | | Award date | Not specified | | Contract period | 1 Jul 2027 - 30 Jun 2032 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | London Borough of Croydon | | Locality | CROYDON | | Postcode area | Croydon | | Postcode | CR0 1EA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI62 Croydon | | Local authority | Croydon | | Electoral ward | Fairfield | | Westminster constituency | Croydon West | | Delivery location | TLI62 Croydon | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services - 85140000 - Miscellaneous health services - 85323000 - Community health services ## Release History - 2 Nov 2026 at 11:26 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/103641-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/103641-2026 2nd November 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://in-tendhost.co.uk/croydontenders/aspx/Home - https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-07955d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-07955d.json.