---
title: "Temporary Accommodation Support Services (TAVSS) for West London Alliance"
ocid: "ocds-h6vhtk-0795e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0795e0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0795e0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0795e0.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "London Borough of Ealing"
published: "2026-11-02"
---

# Temporary Accommodation Support Services (TAVSS) for West London Alliance

Buyer: London Borough of Ealing  
Current stage: Planning  
OCID: ocds-h6vhtk-0795e0

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## Summary

London Borough of Ealing Council is planning a pilot Temporary Accommodation Visiting Support Service for participating West London boroughs. An external provider would deliver a sub-regional, floating support service to households placed in temporary accommodation, including B&B, emergency and out-of-borough placements. The service combines in-person visits with telephone and digital support: assessing households and preparing support plans; giving advice on moving to longer-term housing; helping people access income support, wellbeing services and local health, education, employment and community networks; and identifying safeguarding concerns for referral. It also includes checking occupancy, reporting non-occupation or suspected misuse, and making basic observations about property condition. Delivery is across West London. The council’s stated aims include improving household stability, move-on outcomes and assurance that temporary accommodation is being used appropriately.

This is at the planning and pre-market engagement stage, not a tender invitation. The authorities intend to test the proposed service model and gather provider feedback on design, delivery capacity, workforce, innovation and risks; they reserve the right to change or withdraw the proposal, and participants’ costs will not be reimbursed. A group engagement session was planned for the week commencing 16 November 2026, followed by individual sessions in the week commencing 23 November. The buyer set 30 November 2026 as the engagement response deadline, with a session deadline stated as noon; the structured milestone date records 23:59. The buyer expected a tender notice on 25 January 2027. The indicative pilot contract period is 1 April 2027 to 31 March 2028, with an estimated value of £240,000 excluding VAT (£288,000 including VAT). One lot is planned.

The proposed pilot is suited to providers experienced in temporary accommodation, housing-related support or visiting support, particularly those able to work across multiple West London boroughs. Delivery requires capacity to support an estimated 2,000–4,000 households over a 12-month pilot through a combination of face-to-face visits, telephone and digital contact. Relevant strengths include assessment and support planning, housing pathways and move-on advice, income and wellbeing support, links to local services, safeguarding awareness and referral, and occupancy verification and reporting. Providers should also be equipped to observe basic property conditions and identify possible misuse or non-occupation. The authorities are seeking market input on workforce and delivery capacity, service design, innovation and risks, so providers able to contribute practical operational feedback may help shape the model before procurement. The planned service is identified as suitable for SMEs and voluntary, community and social enterprises.

## Notice

The project involves the procurement of an external provider to deliver a sub-regional Temporary Accommodation (TA) Visiting Support Service pilot across a consortium of West London participating boroughs. This is not a call for competition and does not commit the authorities to a procurement process. The authorities reserve the right to amend or withdraw the opportunity at any time. No costs incurred by participants will be reimbursed.

### Planning Information

The project involves the procurement of an external provider to deliver a sub-regional Temporary Accommodation (TA) Visiting Support Service pilot across a consortium of West London participating boroughs.
The purpose of this exercise is to: 
Alert the market to a forthcoming opportunity.
Provide an overview of the proposed service model.
Test feasibility and delivery approach.
Seek feedback to inform procurement strategy. 
Background and context 
Participating boroughs accommodate many households in temporary accommodation, including many in B&B and emergency placements or placements outside of the household’s host borough. Households often experience disruption to education, employment and healthcare, alongside instability and barriers to securing longer-term housing. Local authorities face high costs, operational pressures, and challenges in monitoring occupancy and ensuring value for money. Local Authorities also require assurance that the TA stock is being effectively and appropriately used. The proposed pilot aims to improve outcomes through a collaborative sub-regional service model. 
Outline of the proposed requirement 
The service will provide a holistic visiting support offer, including: 
In-person visits for assessment and support planning 
Move-on advice and housing pathway support 
Income, wellbeing and access to services support 
Safeguarding awareness and referrals 
Occupancy and assurance functions will include: 
Occupancy checks and reporting 
Identification of misuse or non-occupation 
Basic property condition observations 
Delivery model: 
Floating support model 
Combination of in-person, phone and digital support
Scale: Approximately 2,000–4,000 households over a 12-month pilot .
Outcomes and objectives 
Improved wellbeing and stability of households 
Improved access to key services (health, education, employment)
Reduced time in unsuitable accommodation 
Increased successful move-on from TA outcomes 
Effective verification of occupancy 
Improved access to local services and community networks
Reduction in costs associated with temporary accommodation (including travel costs)
Market engagement approach 
The authorities are seeking feedback from providers with relevant experience. Feedback is sought on service design, delivery capacity, workforce, innovation, and risks.  
A group engagement session will be run during the pre-market engagement window (w/c 16th Nov), and 1:1 session will be run after the window has been closed (w/c 23rd Nov) for any provider who is interested.
Any bidders wishing to pre-engage with the contracting authority prior to release of the tender contract notice may do so by registering on the council e procurement system, Atamis.
For those supplier that express interest we will send suppliers information of the requirements, and develop further with individual suppliers.
Deadline for pre market engagement will be 30th November by noon.
https://suppliersupport.atamis.co.uk/hc/en-gb/articles/4613254620319-Registering-with-a-Supplier-Portal
Notes from the pre market engagement process will be shared with all potential bidders as part of the ITT documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/103863-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2026 |
| Submission deadline | Not specified |
| Future notice date | 25 Jan 2027 |
| Award date | Not specified |
| Contract period | 1 Apr 2027 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Ealing |
| Locality | LONDON |
| Postcode area | West London |
| Postcode | W5 2HL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI73 Ealing |
| Local authority | Ealing |
| Electoral ward | Ealing Broadway |
| Westminster constituency | Ealing Central and Acton |
| Delivery location | TLI London, TLI3 Inner London - West, TLI31 Camden and City of London, TLI4 Inner London - East, TLI5 Outer London - East and North East, TLI6 Outer London - South, TLI7 Outer London - West and North West |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 72224000 - Project management consultancy services
- 85300000 - Social work and related services
- 85312000 - Social work services without accommodation
- 98300000 - Miscellaneous services

## Release History

- 2 Nov 2026 at 15:44 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/103863-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/103863-2026
  2nd November 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://suppliersupport.atamis.co.uk/hc/en-gb/articles/4613254620319-Registering-with-a-Supplier-Portal
- https://www.ealing.gov.uk/site/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0795e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0795e0.json.