--- title: "Provision of Network Support Services" ocid: "ocds-kuma6s-071571" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-071571" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-071571.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-071571.json" source: "Sell2Wales" current_stage: "Award" buyer: "CARDIFF AND VALE COLLEGE" published: "2023-06-14" --- # Provision of Network Support Services Buyer: CARDIFF AND VALE COLLEGE Current stage: Award OCID: ocds-kuma6s-071571 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-071571) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-071571.json) ## Summary The Cardiff and Vale College has awarded a contract for the provision of Network Support Services to Circle IT Solutions. This tender, which was part of a selective procurement process, aimed to outsource the college's IT Services Department. The procurement stage is now complete, with the contract valued at £118,930.30 GBP. The services fall under the main procurement category of services. The tender was published on 14th June 2023, with the buying organisation located in Barry, UK, focusing on Further Education in the Education industry category. This tender for Network Support Services presents an opportunity for businesses specialising in IT services and support to compete. Companies that can provide comprehensive IT Infrastructure, user and technical support, asset management, backup solutions, VOIP, and mobile device management would be well-suited to meet the requirements. The Cardiff and Vale College is particularly interested in outstanding customer satisfaction and value for money, offering a chance for vendors to demonstrate their ability to deliver high-quality IT services in an education setting. ## Notice Cardiff and Vale College are looking to outsource their IT Services Department. The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing. It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money. The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems. ### Lot Information Lot 1 Cardiff and Vale College are looking to outsource their IT Services Department. The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing. It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money. The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=071571 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Jun 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 9 Aug 2018 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £118,930 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARDIFF AND VALE COLLEGE | | Locality | BARRY | | Post town | Cardiff | | Postcode | CF62 8YJ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Vale of Glamorgan | | Electoral ward | Illtyd | | Westminster constituency | Vale of Glamorgan | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CIRCLE IT SOLUTIONS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 72500000 - Computer-related services - 72510000 - Computer-related management services - 72514000 - Computer facilities management services - 72540000 - Computer upgrade services - 72541000 - Computer expansion services - 72590000 - Computer-related professional services - 72600000 - Computer support and consultancy services - 72610000 - Computer support services - 72611000 - Technical computer support services - 72700000 - Computer network services - 80533100 - Computer training services ## Release History - 14 Jun 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=071571 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN441014 Provision of Network Support Services - Cardiff and Vale College are looking to outsource their IT Services Department. The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing. It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money. The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems. ## Notice URLs - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-071571 - https://cavc.ac.uk/en ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-071571. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-071571.json.