---
title: "Eye-Care Digitisation for NHS Wales"
ocid: "ocds-kuma6s-092677"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-092677"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-092677.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-092677.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP"
published: "2023-10-26"
---

# Eye-Care Digitisation for NHS Wales

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP  
Current stage: Award  
OCID: ocds-kuma6s-092677

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-092677)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-092677.json)

## Summary

The NHS Wales Shared Services Partnership, acting on behalf of Cardiff and Vale University Local Health Board, has completed a procurement process for "Eye-Care Digitisation for NHS Wales." The tender, published on 26th October 2023, aims to digitize eye care services to meet the Welsh Government's healthcare goals. The procurement process, led by NHS Wales, was open to large-scale suppliers. The buying organization is located in Cardiff, UK, and the main procurement category is services. The tender method was an open procedure, and the contracting authority is actively seeking a partner to deliver transformative healthcare solutions.

This tender opportunity benefits businesses with a proven track record in transforming healthcare services. Suitable businesses should focus on delivering high-quality healthcare solutions and have experience in supporting integrated health organizations. The procurement stage was completed, with the contract awarded to ToukanEyes Limited TA ToukanLabs on 15th August 2020. The contract, valued at £1,183,936 GBP, is active for five years with an optional two-year extension. The tender offers a clear opportunity for businesses to contribute to improved healthcare delivery in alignment with NHS Wales' strategic objectives.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are sought to establish a contract for Eye-Care Digitisation for NHS Wales.

### Lot Information

Lot 1

The need for a digital record for eye care is well recognized in the UK and internationally as a requirement for modern ophthalmic care. Hospital based Ophthalmology is second only to radiology in its use of images to manage patient care and it is the second highest volume outpatient service. Eye care digitisation supports NHS Wales's strategic direction of providing appropriate care closer to home, supporting people to maintain their independence by reducing sight loss and the burden of blindness as well as meeting the quadruple aim. The Welsh Government's Together for Health: Eye Health Care Delivery Plan for Wales 2013-2020 has as one its ten priorities, the digitisation of eye care, both referral and Electronic Patient Record (EPR), as a key enabler for the improved performance and delivery on the planned care pathways for eye care. The lack of an EPR is impeding achievement of capacity and demand balance for eye care, compromising patient safety and missing opportunities to deliver cost savings by skill mix. Without EPR functionality, the Health Board Eye Care Plans will not be deliverable, and patients will not receive timely, prudent care. A vital part of the Eye Health Care Plan is the digitisation of Eye Services. This is an essential enabler to improving integration, and accessing and sharing information. An EPR is required to allow the hospital clinicians and community optometrists to electronically record and access information relating to patients in order to speed up and improve treatment. A key element of this will be to enable the transfer of treatment from hospital settings (currently unable to meet demand) to community settings where clinically appropriate. This can only be achieved effectively through an electronic system. Paper-based systems impede the service redesign needed to manage the patient safely and efficiently. Referral from Optometry practices to hospital eye services is essential to connect the whole system and provide the ability for safe, timely referrals between Optometrists in the community and hospital eye services, reducing the need for some patients to be referred at all. The introduction of the EPR will enable the expansion of "shared care", where the NHS and community optometry practices will share a patient record system, to avoid delay and duplication. Information on the treatment of the patient will be available to all appropriate staff, wrapping care around the patient and avoiding duplication of diagnostic tests. It will provide secure access for Optometry practices into the NHS Wales network, utilising commercial access software. The model developed will allow Optometrists to enter patient data for those receiving "shared care" directly into the EPR as the prime source of data collection, which can then also be viewed by the hospital eye service and vice versa. This digital model also supports the national guidance on Ophthalmic Diagnosis and Treatment Centre (ODTC), providing comprehensive diagnosis and management based on multidisciplinary working. It will also support the development and rollout of regional working to make the whole system more resilient. NHS Wales are looking to work with a partner with a proven track record of supporting integrated health organisations successfully delivering sustained transformational improvement in this domain, with the demonstrable experience to ensure a first class healthcare solution is delivered. To this end, NHS Wales will be offering a supplier day on the 5th June which has been advertised in the Pior Information Notice (PIN) earlier this month. Should you wish to attend, you will need to email emma.lane@wales.nhs.uk with your attendee contact details.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=092677 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Aug 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,183,936 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOUKANEYES LIMITED TA TOUKANLABS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 26 Oct 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=092677

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT455545
  Eye-Care Digitisation for NHS Wales - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are sought to establish a contract for Eye-Care Digitisation for NHS Wales.

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-092677

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-092677. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-092677.json.