---
title: "Supply of AccuRx System to Betsi Cadwaladr University Health Board"
ocid: "ocds-kuma6s-108846"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-108846"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-108846.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-108846.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2022-08-12"
---

# Supply of AccuRx System to Betsi Cadwaladr University Health Board

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-108846

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-108846)  
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## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is awarding a contract for the "Supply of AccuRx System to Betsi Cadwaladr University Health Board" in the Health industry category. The procurement method is a limited Award procedure without prior publication of a call for competition. The tender has been cancelled, and it involved the High Court as a review body. The key deadline was 31st March 2021 for free usage by general practices across Betsi Cadwaladr University Health Board.

This tender for the AccuRx System offers an opportunity for businesses providing communication tools in primary care to engage with healthcare providers like the NHS Wales Shared Services Partnership. The procurement process reached the completion stage, with an active contract value of £204,910. Businesses offering software solutions for healthcare communication, including medical surveys, text messaging, and video consultations, are well-suited to compete and potentially support the transformation of general practice operations.

## Notice

AccuRx is a communication tool used in primary care to bring everyone together who is involved in a patient's care. AccuRx build tools that allow GPs and other health professionals to communicate more effectively with their patients in order to deliver top quality care. This includes medical surveys, text and photo responses, patient triage, text messaging, Covid vaccination booking, and with the plus version video consultations and digital documents. Prior to the pandemic accuRx had already established itself as a popular chain SMS product and during the course of the pandemic it has evolved quickly to provide other functionalities. For clinical practitioners who use it there is a consensus that it is one of the most transformative software applications to come into general practice in recent years. It is especially useful for the new way of working across primary care as a result of the pandemic. Its benefits include less trips to surgeries leading to reduced Covid transmission risk, less traffic congestion and environmental pollution, a freeing up of administration time and less patient congestion aiding social distancing. All benefits that will continue into the future. The system links into clinical systems such as EMIS already in use in general practice and additional functionalities include bulk messaging and direct emailing consultants. Until the 31st March 2021 accuRx has been free to use for general practices across Betsi Cadwaladr University Health Board and it is felt that losing this service will have a detrimental effect on the ability of practices to run in a seamless and efficient way. One of the benefits of accuRx is the responsiveness of the software engineers to design and implement additional functionalities. An example of this would be a video consulting tool which was pt in place in the space of about 5 days.

### Lot Information

Lot 1

AccuRx is a communication tool used in primary care to bring everyone together who is involved in a patient's care. AccuRx build tools that allow GPs and other health professionals to communicate more effectively with their patients in order to deliver top quality care. This includes medical surveys, text and photo responses, patient triage, text messaging, Covid vaccination booking, and with the plus version video consultations and digital documents. Prior to the pandemic accuRx had already established itself as a popular chain SMS product and during the course of the pandemic it has evolved quickly to provide other functionalities. For clinical practitioners who use it there is a consensus that it is one of the most transformative software applications to come into general practice in recent years. It is especially useful for the new way of working across primary care as a result of the pandemic. Its benefits include less trips to surgeries leading to reduced Covid transmission risk, less traffic congestion and environmental pollution, a freeing up of administration time and less patient congestion aiding social distancing. All benefits that will continue into the future. The system links into clinical systems such as EMIS already in use in general practice and additional functionalities include bulk messaging and direct emailing consultants. Until the 31st March 2021 accuRx has been free to use for general practices across Betsi Cadwaladr University Health Board and it is felt that losing this service will have a detrimental effect on the ability of practices to run in a seamless and efficient way. One of the benefits of accuRx is the responsiveness of the software engineers to design and implement additional functionalities. An example of this would be a video consulting tool which was pt in place in the space of about 5 days.

### Procurement Information

AccuRx is a communication tool used in primary care to bring everyone together who is involved in a patient's care. AccuRx build tools that allow GPs and other health professionals to communicate more effectively with their patients in order to deliver top quality care. This includes medical surveys, text and photo responses, patient triage, text messaging, Covid vaccination booking, and with the plus version video consultations and digital documents. Prior to the pandemic accuRx had already established itself as a popular chain SMS product and during the course of the pandemic it has evolved quickly to provide other functionalities. For clinical practitioners who use it there is a consensus that it is one of the most transformative software applications to come into general practice in recent years. It is especially useful for the new way of working across primary care as a result of the pandemic. Its benefits include less trips to surgeries leading to reduced Covid transmission risk, less traffic congestion and environmental pollution, a freeing up of administration time and less patient congestion aiding social distancing. All benefits that will continue into the future. The system links into clinical systems such as EMIS already in use in general practice and additional functionalities include bulk messaging and direct emailing consultants. Until the 31st March 2021 accuRx has been free to use for general practices across Betsi Cadwaladr University Health Board and it is felt that losing this service will have a detrimental effect on the ability of practices to run in a seamless and efficient way. One of the benefits of accuRx is the responsiveness of the software engineers to design and implement additional functionalities. An example of this would be a video consulting tool which was pt in place in the space of about 5 days.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=108846 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | ST ASAPH |
| Post town | Llandudno |
| Postcode | LL17 0JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Bodelwyddan |
| Westminster constituency | Clwyd North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Aug 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=108846

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG407954
  Supply of AccuRx System to Betsi Cadwaladr University Health Board - AccuRx is a communication tool used in primary care to bring everyone together who is involved in a patient's care. AccuRx build tools that allow GPs and other health professionals to communicate more effectively with their patients in order to deliver top quality care. This includes medical surveys, text and photo responses, patient triage, text messaging, Covid vaccination booking, and with the plus version video consultations and digital documents. Prior to the pandemic accuRx had already established itself as a popular chain SMS product and during the course of the pandemic it has evolved quickly to provide other functionalities. For clinical practitioners who use it there is a consensus that it is one of the most transformative software applications to come into general practice in recent years. It is especially useful for the new way of working across primary care as a result of the pandemic. Its benefits include less trips to surgeries leading to reduced Covid transmission risk, less traffic congestion and environmental pollution, a freeing up of administration time and less patient congestion aiding social distancing. All benefits that will continue into the future. The system links into clinical systems such as EMIS already in use in general practice and additional functionalities include bulk messaging and direct emailing consultants. Until the 31st March 2021 accuRx has been free to use for general practices across Betsi Cadwaladr University Health Board and it is felt that losing this service will have a detrimental effect on the ability of practices to run in a seamless and efficient way. One of the benefits of accuRx is the responsiveness of the software engineers to design and implement additional functionalities. An example of this would be a video consulting tool which was pt in place in the space of about 5 days.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-108846

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-108846. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-108846.json.
