---
title: "IT Services Partner - Family Housing Association Wales"
ocid: "ocds-kuma6s-111445"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-111445"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-111445.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-111445.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "FAMILY HOUSING ASSOCIATION (WALES) LTD"
published: "2022-02-08"
---

# IT Services Partner - Family Housing Association Wales

Buyer: FAMILY HOUSING ASSOCIATION (WALES) LTD  
Current stage: Award  
OCID: ocds-kuma6s-111445

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-111445)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-111445.json)

## Summary

The Family Housing Association (Wales) Ltd is conducting a tender for the project titled "IT Services Partner - Family Housing Association Wales." This procurement falls under the housing and community amenities category and is located in Swansea, UK. The tender process has recently been completed, with the contract awarded on 21 December 2021, for a total value of £322,000. The procurement method used was an open procedure, focusing on providing an IT services partner to support the organisation's infrastructure and IT needs.

This contract presents significant opportunities for businesses, particularly those offering IT and managed services, such as cloud solutions, cybersecurity, and user support. Large service providers would be well-suited to compete, as the contract stipulates a comprehensive service offering. Additionally, small and medium enterprises (SMEs) are encouraged to engage, provided they can meet the selection criteria defined for the procurement. Overall, this contract aligns with industry trends towards digital transformation and enhances the operational capabilities of the Family Housing Association.

## Notice

Family Housing has a current Managed Service provider, who's contract expires in Jan 22. Family are therefore seeking to procure a new IT services partner to provision hosting of their infrastructure, IT support and support in enhancing their current ways of working through innovation.

### Lot Information

Lot 1

As a minimum, this contract with be the provision of an IT Services Partner to cover the following areas: - Microsoft 365 and Application Server(s) - DR and Backup - Cyber Security - End user Support and Device management - Wireless and Networking - Telephony This tender has been published on Sell2Wales in accordance with Family Housing Contract Standing Orders (CSO's). The value of the contract for three years will be under the OJEU procurement rules for Supplies & Services totalling GBP 150k Every contract entered into by Family Housing must comply with: - Relevant European procurement rules (i.e. the EC Treaty, the general principles of EC law and the EC public procurement directives implemented by UK Regulations). - The law of England and Wales as applicable to Wales - Family Housing's CSOs and Financial Regulations. - Family Housing's strategic objectives, procurement strategy and policies. -Any procurement requirements of the Welsh Government

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=111445 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Feb 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £322,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FAMILY HOUSING ASSOCIATION (WALES) LTD |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA1 5PN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Uplands |
| Westminster constituency | Swansea West |
| Delivery location | TLL18 Swansea |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIRCLE IT SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32412000 - Communications network
- 32412110 - Internet network
- 32413100 - Network routers
- 32422000 - Network components
- 32424000 - Network infrastructure
- 32425000 - Network operating system
- 32427000 - Network system
- 32428000 - Network upgrade
- 32430000 - Wide area network
- 32571000 - Communications infrastructure
- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services
- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72267100 - Maintenance of information technology software
- 72514000 - Computer facilities management services
- 72611000 - Technical computer support services
- 72910000 - Computer back-up services

## Release History

- 8 Feb 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=111445

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB387721
  IT Services Partner - Family Housing Association Wales - Family Housing has a current Managed Service provider, who's contract expires in Jan 22. Family are therefore seeking to procure a new IT services partner to provision hosting of their infrastructure, IT support and support in enhancing their current ways of working through innovation.

## Notice URLs

- http://www.fha-wales.com/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-111445

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-111445. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-111445.json.