---
title: "Provision of Out of Hours and Community Alarm Telephone Answering Service"
ocid: "ocds-kuma6s-111831"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-111831"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-111831.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-111831.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "ATEB GROUP LTD"
published: "2021-11-02"
---

# Provision of Out of Hours and Community Alarm Telephone Answering Service

Buyer: ATEB GROUP LTD  
Current stage: Award  
OCID: ocds-kuma6s-111831

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-111831)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-111831.json)

## Summary

The procurement process, initiated by ateb Group Ltd, involves the provision of an Out of Hours and Community Alarm Telephone Answering Service, primarily in the services sector. Located in Haverfordwest, the contract has recently concluded the tender stage, with the award having been made on 14th October 2021. Bidding for this project concluded on 29th July 2021, and the awarded contract is currently active, aimed at supporting vulnerable customers and addressing emergencies related to property. Notably, Galw Gofal / Conwy County Borough Council has been selected as the successful supplier for this tender.

This tender presents significant opportunities for businesses specialising in emergency response services, community support systems, and telephone-answering services. Companies with experience in managing community alarm systems and providing out-of-hours support would be well-suited to compete. Additionally, businesses that can demonstrate the ability to deliver social and environmental benefits may find an advantage, as the contract stipulates the inclusion of community benefits to support ateb's economic and social objectives.

## Notice

ateb have appointed a provider to provide two key services for dealing with emergencies related to property and to the support of some of our most vulnerable Customers.1. Emergency 'out of hours' telephone service2. 24-hour community alarm service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=111831 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATEB GROUP LTD |
| Locality | HAVERFORDWEST |
| Post town | Swansea |
| Postcode | SA61 1QP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Pembrokeshire |
| Electoral ward | Haverfordwest: Castle |
| Westminster constituency | Mid and South Pembrokeshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GALW GOFAL / CONWY COUNTY BOROUGH COUNCIL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 79510000 - Telephone-answering services
- 98000000 - Other community, social and personal services

## Release History

- 2 Nov 2021 at 10:06 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=111831

## Notice URLs

- http://
- https://www.galwgofal.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-111831. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-111831.json.