---
title: "Wales NHS and Social Care Mental Health of the Workforce Support Services"
ocid: "ocds-kuma6s-112418"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-112418"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-112418.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-112418.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "WELSH GOVERNMENT"
published: "2022-01-04"
---

# Wales NHS and Social Care Mental Health of the Workforce Support Services

Buyer: WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-kuma6s-112418

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-112418)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-112418.json)

## Summary

The Welsh Government is conducting a tender for the "Wales NHS and Social Care Mental Health of the Workforce Support Services," aimed at providing tiered mental health support and psychological treatment for the NHS and Social Care workforce in Wales. The procurement is currently in the award stage, having been signed on 10th December 2021, with a contract value of approximately £4.49 million over an initial period of three years. The effective service delivery is intended to address acute mental health symptoms, with the successful bidder being tasked to facilitate access to various support modalities. The contract is classified under the services category, particularly focusing on general public services in the healthcare sector. The initial contract term is supplemented by an option to extend it for two additional years, potentially increasing the total value by an estimated £3 million.

This procurement presents significant growth opportunities for businesses specialising in mental health services and support systems. Companies that can offer flexible, scalable solutions, such as psychological assessment and treatment, peer support, and digital self-help resources, would be particularly well-positioned to compete. The successful bidder will need to engage in innovative approaches to meet the evolving mental health needs of the workforce, including the provision of easily accessible services through multiple channels such as telephone and online consultations. Collaboration among service providers may also enhance competitive advantage, enabling companies to deliver comprehensive mental health solutions that support the diverse requirements of healthcare personnel in Wales.

## Notice

We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales.

### Lot Information

Lot 1

We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales. To provide support to those with acute symptoms such as feeling overwhelmed and distressed or having difficulties managing the various challenges that the pandemic has brought; those developing symptoms of anxiety and depression, alcohol use disorder, as well as longer term effects such as Post-traumatic Stress Disorder (PTSD). The aim is to develop a delivery model that is scaled to meet the mental health needs of both the NHS and Social Care workforce over the longer term. The successful bidder will need to provide a service where clients can make contact through both telephone and electronically. A relevant risk assessment must be carried out and we would require that individuals are directed to an advisor who would be able to triage their need and signpost them on to one or more of the following contract services: - Self-Help: sign-posting to numerous mobile applications, self-help guides, virtual groups and other services. - Guided Self-Help: Following initial consultations individuals will be directed to specific Self-help materials. As appropriate a follow-up consultation will review the need for additional support. - Peer Support: This would require giving access to volunteer peer-support providers. - Virtual face to face consultations: This would require individuals to receive up to eight sessions of CBT from a BABCP accredited therapist. - Alcohol and Substance Misuse Service: We require that individuals are supported through a specialist assessment and provided with advice on onward interventions where appropriate. - We recognise that an individual's mental health can be affected by many aspects of their personal and professional lives. We require the successful bidder to offer support to those experiencing challenges with relationships, finance, housing, working environments as well as other difficulties. Where an individual presents with more complex needs, we require that cognitive therapies be rapidly accessed and tailored to the needs of each individual following a risk assessment process. Therapists should be BABCP accredited.. The initial contract term is 3 years, an option to extend the contract by an additional 2 years is available to the Client. The estimated maximum contact value stated in this notice is for the initial 3 year contract term. An additional up to GBP 3,000,000 may be available for the optional extension period, up to GBP 1,500,000 per annum.

Options: as stated in the procurement documents

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=112418 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £4,490,617 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELSH GOVERNMENT |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEATH FOR HEALTH PROFESSIONALS WALES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services
- 85312320 - Counselling services

## Release History

- 4 Jan 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=112418

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN383992
  Wales NHS and Social Care Mental Health of the Workforce Support Services - We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-112418

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-112418. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-112418.json.