---
title: "Replacement of CMS (Content Management System) with a Digital Experience Platform"
ocid: "ocds-kuma6s-113839"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-113839"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-113839.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-113839.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "UNIVERSITY OF SOUTH WALES"
published: "2022-02-22"
---

# Replacement of CMS (Content Management System) with a Digital Experience Platform

Buyer: UNIVERSITY OF SOUTH WALES  
Current stage: Award  
OCID: ocds-kuma6s-113839

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-113839.json)

## Summary

The University of South Wales has recently completed a tender process titled "Replacement of CMS (Content Management System) with a Digital Experience Platform". This procurement falls within the education industry category and was conducted in Pontypridd, UK. The procurement process was initiated through an open tender procedure, with the aim to supply, install, and configure a new Digital Experience Platform to streamline web services. The deadline for submissions was on 14 October 2021, with an intention to migrate the existing sites by the end of March 2022. Terminalfour Solutions Ltd has been awarded the contracts for the entire scope, covering three distinct lots related to the new platform.

This tender offers a significant opportunity for businesses involved in technology services, particularly those specialising in SaaS applications, web development, user experience design, and IT solutions. Companies looking to compete should include those with expertise in digital platforms or cloud-based services, as well as small and medium enterprises (SMEs) that can demonstrate capability in delivering community benefits or unique content management solutions. The segmented nature of this tender also allows suppliers to bid for individual lots, thereby increasing accessibility for various businesses aiming to grow their footprint in the public sector.

## Notice

Tenders are being invited for the supply, installation and configuration of a replacement of a current CMS (Content Management System). The University is seeking a "Digital Experience Platform" through a SaaS cloud based service to reduce the burden on IT while supporting needs of staff and students. USW would like to migrate sites by the end of March 2022. Managing the University web services is a highly labour-intensive process that is currently fragmented across many sub domains and administrative teams. It is anticipated that the new system will provide a highly self-service publishing capability for content managers and owners which will allow full integration of all required services and better support future design changes as we evaluate the needs of our staff and students.

### Lot Information

Provision of a SaaS (Software as a Service) 'Digital Experience Platform'

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) - (This Lot 1) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022.

Full migration of existing sites to selected 'Digital Experience Platform'

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' (This Lot 2) Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022.. Duration of contract will depend upon timeframes required to complete this service.

UX Design & Development Service for the selected 'Digital Experience Platform'

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are: Lot 1 - Provision of a SaaS (Software as a Service) 'Digital Experience Platform' (4-6yrs) Lot 2 - Full migration of existing sites to selected 'Digital Experience Platform' Lot 3 - UX Design & Development Service for the selected 'Digital Experience Platform' (This Lot 3) A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender. While a single supplier may be preferable for several reasons, the University is happy to consider 'specialist services' for both the website migration and ongoing user experience design and development services. USW would prefer to migrate sites by the end of March 2022.. The duration of Lot 3 will depend upon business requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=113839 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jan 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SOUTH WALES |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 1DL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Treforest |
| Westminster constituency | Pontypridd |
| Delivery location | TLL15 Central Valleys |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TERMINALFOUR SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48780000 - System, storage and content management software package
- 72268000 - Software supply services

## Release History

- 22 Feb 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=113839

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB389524
  Replacement of CMS (Content Management System) with a Digital Experience Platform - Tenders are being invited for the supply, installation and configuration of a replacement of a current CMS (Content Management System). The University is seeking a "Digital Experience Platform" through a SaaS cloud based service to reduce the burden on IT while supporting needs of staff and students. USW would like to migrate sites by the end of March 2022. Managing the University web services is a highly labour-intensive process that is currently fragmented across many sub domains and administrative teams. It is anticipated that the new system will provide a highly self-service publishing capability for content managers and owners which will allow full integration of all required services and better support future design changes as we evaluate the needs of our staff and students.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-113839
- https://www.southwales.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-113839. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-113839.json.
