---
title: "HDD-ITT-48115 Supply of Debt Recovery Services"
ocid: "ocds-kuma6s-113975"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-113975"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-113975.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-113975.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "HYWEL DDA UNIVERSITY HEALTH BOARD"
published: "2021-11-22"
---

# HDD-ITT-48115 Supply of Debt Recovery Services

Buyer: HYWEL DDA UNIVERSITY HEALTH BOARD  
Current stage: Award  
OCID: ocds-kuma6s-113975

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-113975)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-113975.json)

## Summary

Hywel Dda University Health Board is seeking suppliers for the "HDD-ITT-48115 Supply of Debt Recovery Services" contract. The tender, classified under the services industry category, is currently at the award stage following its initiation on 13th September 2021, with a submission deadline that passed on 27th September 2021. The awarded contract is valued at £120,000, and suppliers were required to provide comprehensive debt collection services for debts that have remained unpaid for 56 days. The contract was signed on 18th November 2021 and will involve ongoing engagement with the health board for monitoring and case reviews.

This tender presents valuable opportunities for businesses specialising in debt recovery, financial consultancy, legal services, and business management consultancy. Companies that have experience managing large volumes of debt collections, preferably with capabilities for both domestic and overseas recovery, would be particularly suited to compete. With a structured requirement for reporting and regular interactions with the health board, firms that can demonstrate robust processes and a reputable standing will likely find this contract appealing for expanding their operations.

## Notice

Hywel Dda University Health board has a awarded a contract for the proposed supply of debt recovery services.Proposed works, work to include:A comprehensive debt collection service for debts that have remained unpaid for a period of 56 days having already been through our internal credit control processes to recover payment. The service will include:Recovery of the debt through the agent's direct actions. Both in the UK & Overseas.Providing advice on the most cost-effective course of action where the agent is unable to recover the debt - such as court action.Advise on the best and most cost-effective enforcement action for recovery of debts when court action finds in favour of the health board.Ensure that all recovery actions are legitimate and will not give rise to reputational damage of the health board.Handle in excess of 100 new referrals per annum.Provide status reports of all referred debts at least on a monthly basis.Quarterly visits to the HDUHB to review cases & discuss other issues.Provide assistance to HDUHB in completing necessary court documents if required.Provide solicitor representation at Court if necessary.Notify HDUHB of any responses from debtors and liaise with Income Recovery department to obtain agreement to any repayment plans suggested.Provide a monthly statement of any monies received on behalf of HDUHB and remit to HDUHB bank account on a timely basis.Provide advice to the HDUHB in respect of debt recovery, bankruptcy, insolvency and receivership issues.Provide specialist Overseas Patient Debt Recovery advice & Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=113975 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Nov 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HYWEL DDA UNIVERSITY HEALTH BOARD |
| Locality | CARMARTHEN |
| Post town | Swansea |
| Postcode | SA31 3BB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Carmarthen Town West |
| Westminster constituency | Caerfyrddin |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CCI CREDIT MANAGEMENT |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 66600000 - Treasury services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79100000 - Legal services
- 79200000 - Accounting, auditing and fiscal services
- 79400000 - Business and management consultancy and related services
- 79500000 - Office-support services

## Release History

- 22 Nov 2021 at 12:47 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=113975

## Notice URLs

- https://www.ccicm.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-113975. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-113975.json.
