---
title: "Contract for the Provision of a Voice Analytic Solution"
ocid: "ocds-kuma6s-115282"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-115282"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-115282.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-115282.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR GWENT"
published: "2022-10-04"
---

# Contract for the Provision of a Voice Analytic Solution

Buyer: POLICE AND CRIME COMMISSIONER FOR GWENT  
Current stage: Award  
OCID: ocds-kuma6s-115282

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-115282)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-115282.json)

## Summary

The Police and Crime Commissioner for Gwent has completed the procurement process for a contract titled "Contract for the Provision of a Voice Analytic Solution" in the services main procurement category. The buying organization is based at Police Headquarters, Croesyceiliog in Cwmbran, UK. The contract, aimed at enhancing demand management in the control room, has been awarded to Avoira Ltd. The procurement method used was an open procedure, following the planning stage and leading to the award phase, with a contract value of £291,600 signed on 28th September 2022.

This tender for Voice Analytic Software by the Police and Crime Commissioner for Gwent presents an opportunity for businesses, notably small and medium-sized enterprises like Avoira Ltd. Businesses in the public order and safety industry category could find this opportunity well-suited for growth. The tender process has been completed, indicating a closed opportunity for interested parties. Moreover, the successful contract award to Avoira Ltd signifies a business avenue for suppliers in similar service-related sectors to pursue contracting opportunities with public sector entities like the Police and Crime Commissioner for Gwent.

## Notice

The Police and Crime Commissioner for Gwent requires Voice Analytic Software to help with demand within the forces control room.

### Lot Information

Lot 1

The Police and Crime Commissioner for Gwent requires Voice Analytic Software to help with demand within the forces control room.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115282 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £291,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR GWENT |
| Locality | CWMBRAN |
| Post town | Newport |
| Postcode | NP44 2XJ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Torfaen |
| Electoral ward | Llanyrafon |
| Westminster constituency | Torfaen |
| Delivery location | TLL2 East Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AVOIRA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48314000 - Voice recognition software package
- 72212314 - Voice recognition software development services

## Release History

- 4 Oct 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115282

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT413681
  Contract for the Provision of a Voice Analytic Solution - The Police and Crime Commissioner for Gwent requires Voice Analytic Software to help with demand within the forces control room.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-115282
- https://www.gwent.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-115282. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-115282.json.