---
title: "The Development of an Updated, Accessible, and Editable Version of 'Help is at Hand' Cymru"
ocid: "ocds-kuma6s-115298"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-115298"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-115298.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-115298.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-09-13"
---

# The Development of an Updated, Accessible, and Editable Version of 'Help is at Hand' Cymru

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-115298

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-115298)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-115298.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded a contract to Empyrean Digital Limited for the development of an updated version of 'Help is at Hand' Cymru. The procurement involved services related to software packages and information systems. The contract was signed on May 12, 2022.

This tender opportunity, initiated by the NHS Wales Shared Services Partnership-Procurement Services, aims to create an accessible and editable version of 'Help is at Hand' Cymru. It provides business growth prospects for companies specializing in software development and digital solutions. The tender process included a submission deadline on November 11, 2021, and an award period ending on November 19, 2021.

## Notice

The assignment is to refresh the 'Help is a Hand' resource, in response to the feedback and insights gained from people with lived experience, and with the involvement of those for whom the resource is intended.The refreshed product should be more accessible, and simpler to navigate, and there should be facility for it to be regularly updated as new bereavement support services come on line, or information changes around any of the sections. This may require a digital response, and consideration will need to be given for those who might be digitally excluded. If part of the solution is digital, or HTML, an appropriate platform may also need to be identified, given its current levels of availability across the digital estate, and close liaison with the commissioning team will need to ensure that other projects associated with the work-stream are fully considered. For example, there is another invitation to tender running alongside this, for the development of a digital platform for training and development around suicide and self harm in Wales.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115298 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £16,660 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EMPYREAN DIGITAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Sep 2023 at 11:59 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115298

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://empyreandigital.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-115298. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-115298.json.