--- title: "Student Award System" ocid: "ocds-kuma6s-115589" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-115589" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-115589.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-115589.json" source: "Sell2Wales" current_stage: "Award" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2023-01-04" --- # Student Award System Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Award OCID: ocds-kuma6s-115589 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-115589) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-115589.json) ## Summary The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed a tender process for the "Student Award System" in the health industry category. The procurement method used was a limited award procedure without prior publication, to maintain uninterrupted services due to unforeseen circumstances. The system will be extended for 12 months with a competitive tender exercise planned before March 2023, involving stakeholders such as students, HEIs, and the Welsh Government. This tender provides business growth opportunities for companies capable of developing and providing software solutions in the healthcare sector. The procurement process, at the award stage, aims to enhance the bursary application experience for healthcare students by implementing functional requirements aligned with Welsh Government policies. Businesses proficient in delivering cloud-based solutions compatible with Microsoft 365, with capabilities in digital dashboards, AI chatbots, and complying with language standards, could be well-suited to compete and contribute to this initiative. ## Notice The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. ### Lot Information Lot 1 The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. The project scope will focus on the Students Awards Service and Student Streamlining Service within the Employment Services Division of NWSSP and will engage with key stakeholders such as Students, Higher Education Institutes and Commissioning body Health Education and Improvement Wales (HEIW). The overall project scope is to provide a procured framework for Shared Services to draw down a Student Bursary Application solution to support the management of bursary applications and contribute to improving the bursary application experience for Healthcare Students. In addition to that, the solution is required to support a number of additional service efficiencies that have been identified and present timely opportunities to align with other key initiatives such as Student Streamlining. The solution will also be required to support the delivery of our entire services for Healthcare Students and stakeholders in both Welsh & English throughout each stage of the solution. DELIVERABLES The key deliverables for the Student Awards Bursary System will be bilingual & based on the following: 1. Implement, test & go live achieved before 31st March 2023 - Bursary solution. 2. Implement, test & go live Student Streamlining module - Autumn 2023. Interface will be required for this module. 3. Receive online student applications. 4. Request evidence to support the student application. 5. Enable assessment of the application and evidence by the service. 6. Adhere to Information Governance policies and procedures where applicable and maintains confidentiality. 7. Communicate application outcomes to students. 8. Provide knowledge management to students via solution. 9. The solution must be able to function in Welsh and English for students and operational stakeholders applying the same functionality principles at each stage of the solution and comply with Welsh Language Measure Act 2011 & Welsh Language Standards 2018. 10. Ability to monitor progress & performance through stages of student bursary pathway. 11. Digital dashboard that is interoperable for key end user & stakeholder. i. Student dashboard ii. Team dashboard iii. Manager dashboard iv. Stakeholder view 12. Suite of standard & customisable reporting based on business rules highlighting for example performance delays / bottlenecks within pathway with an ability to directly link with non-compliance records (drill down).This function would be available to the administrator licence. 13. Ability to interface with other NHS organisational systems (details of systems below). 14. Document management functionality & sharing across stakeholder group. 15. The solution must be the source of all communication and multi - faceted in respect of managing notifications, email, intelligent FAQ system. 16. Functionality to sign up to terms & conditions to an identifiable category of students. This function will also need to support multiple versions of the terms and conditions. 17. Push workload. For example re-assigning workload. 18. Solution must maximise use of technology to validate evidence. 19. Chatbot technology with AI. 20. Cloud based solution. 21. Compatible with Microsoft 365. ### Procurement Information Due to unforeseen circumstances the existing procurement route for the provision of this service has become unavailable at short notice. It is critical that the service is maintained to provide uninterrupted service. The agreement to supply the current software package is therefore to be extended for 12 months. This will allow further work to be carried out on the development of additional functional requirements to meet all stakeholder requirements and adhere to Welsh Government guidance policies within the contract period. A competitive tender exercise will be undertaken before the expiry of this agreement in March 2023 which will also reflect the development of the additional functional requirements required to be undertaken. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115589 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jan 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 29 Sep 2021 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £57,250 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF14 4TT | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Gabalfa | | Westminster constituency | Cardiff North | | Delivery location | TLL Wales | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | KAINOS SOFTWARE | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 4 Jan 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115589 - 3 Dec 2021 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115589 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=DEC381312 Student Award System - The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN423032 Student Award System - The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-115589 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-115589. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-115589.json.