---
title: "Welsh Quality Housing Standards (WHQS) STAR survey"
ocid: "ocds-kuma6s-116030"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-116030"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-116030.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-116030.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "FLINTSHIRE COUNTY COUNCIL"
published: "2023-01-04"
---

# Welsh Quality Housing Standards (WHQS) STAR survey

Buyer: FLINTSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-116030

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-116030)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-116030.json)

## Summary

The Flintshire County Council has issued a tender titled "Welsh Quality Housing Standards (WHQS) STAR survey" within the services category. The council, located in Flintshire, Wales, aims to conduct a survey to gauge customer opinions and meet Welsh Government requirements. The tender was awarded to Strategic Research and Insight Ltd with a contract signed on 11th January 2022, with a value of £28,025. The procurement process is at the award stage.

This tender presents an opportunity for service providers in the survey conduction industry to grow their business by meeting the project brief and delivering a STAR survey to Flintshire County Council tenants. Businesses that can provide an excellent service while fulfilling regulatory obligations are well-suited to compete. The contract includes provisions for Community Benefits that align with economic and social objectives set by the authority. Interested businesses can review the tender details and submission method online before the closing dates of the tender period on 3rd December 2021 and the award period on 10th December 2021.

## Notice

* Flintshire County Council (FCC) currently has approximately 7,250 council owned homes for which it rents to customers as a Social Landlord/Registered Provider RP).* There is a mix of homes, archetypes and tenures including Sheltered, Supported and general needs.* As part of the Welsh Government's requirements under the Welsh Quality Housing Standards (WHQS), a full STAR survey is to be conducted by RPs to gauge Customer opinion and other standard information.* The last survey was undertaken on 2015 and, therefore, this is now needed to satisfy Welsh Government requirementsAims and Objectives of the Project* The main aim of the project is to procure and appoint a suitable provider to carry out this work as soon as possible; to ensure FCC meets it's regulatory obligations.* The winning tenderer will be expected to meet the project brief and deliver the STAR survey to FCC tenants along with providing an excellent service to the council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116030 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2023 |
| Submission deadline | 3 Dec 2021 |
| Future notice date | Not specified |
| Award date | 11 Jan 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £28,025 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FLINTSHIRE COUNTY COUNCIL |
| Locality | FLINTSHIRE |
| Post town | Chester |
| Postcode | CH7 6NA |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL34 Flintshire and Wrexham |
| Local authority | Flintshire |
| Electoral ward | Buckley: Mountain |
| Westminster constituency | Alyn and Deeside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STRATEGIC RESEARCH AND INSIGHT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311200 - Survey conduction services

## Release History

- 4 Jan 2023 at 14:59 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116030
- 19 Nov 2021 at 13:31 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116030

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login#
- https://www.flintshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-116030. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-116030.json.