---
title: "Dental eReferral Management System"
ocid: "ocds-kuma6s-116110"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-116110"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-116110.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-116110.json"
source: "Sell2Wales"
current_stage: "Tender"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2022-01-26"
---

# Dental eReferral Management System

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Tender  
OCID: ocds-kuma6s-116110

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-116110)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-116110.json)

## Summary

The Digital Health and Care Wales is currently in the tender stage for the procurement of a Dental eReferral Management System, with a total contract value of £2,250,000. This procurement process is focused on the health industry and is located across various sites in NHS Wales. The tender is open for submissions until 2nd March 2022, and interested parties can register their interest on the Bravo e-tendering system. This initiative aims to manage approximately 60,000 dental referrals per year, ensuring that appropriate clinical demand and allocation are serviced effectively.

This tender presents significant opportunities for businesses specialising in digital health solutions, particularly those with experience in developing electronic referral systems within healthcare environments. Companies offering robust IT platforms capable of managing large volumes of clinical data and facilitating seamless referral processes will be well-positioned to compete. The procurement also invites collaboration and expression of interest through a virtual Supplier Open Day, providing a valuable chance for potential bidders to engage directly with the contracting authority and demonstrate their capabilities.

## Notice

The aim of the Dental E-Referral Management System ("DRMS") is to manage the appropriate clinical demand and allocation of referrals to specialist dental services across NHS Wales via a web based national platform. The average referral activity for Wales is approximately 60,000 referrals per year. This is for all specialties and is the expected volume to be managed by a Dental E-Referral Management Service provider. DRMS will serve to provide 3 main functions: - To provide an outward-facing service with a central hub to receive and process referrals - Work with locally identified clinical triage's to process dental referrals for all dental specialties, ensuring referrals are received by the most appropriate clinical services across Wales - To maintain a comprehensive and robust referral data set that will be analysed and presented in regular reports. This will provide intelligence about quality assurance, clinical referral behaviors and clinical pathway outcomes.

### Lot Information

Lot 1

This procurement has been issued by Digital Health and Care Wales , in connection with the Open Procedure, as set out in Regulation 27 of the Public Contract Regulations 2015 (PCR15), for the procurement of a Dental eReferral Management System. The aim of a referral management system is to manage clinical demand and allocation of referrals, with valid need, to specialist dental services. Such services include all dental specialties and pathways across primary and secondary care. Referral Management Systems provide invaluable, timely data on patient need to support decision making for service planning and pathway development, as well as for assessment and reporting on referral quality and source. The average referral activity for Wales on an annual basis is approximately 60,000 and is the expected volume to be managed by a Dental E-Referral Management Service (DRMS) provider. Referrals will be received from: - General Dental Practitioners within Wales -General Dental Practitioners outside bordering Wales, whose patients are registered with a GP within Wales - Other dental providers (including private practitioners and community dental services referring into NHS services)

Options: The option to extend the contract for a period of a further twenty four (24) months in minimum increments of twelve (12) months.

Renewal: The anticipated initial agreement period will be four (4) years with the capacity (at the Awarding Authority's sole discretion) to extend for a period of a further twenty four (24) months in increments of not fewer than twelve (12) months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116110 |
| Notice type | OJEU - F2 - Contract Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2022 |
| Submission deadline | 2 Mar 2022 |
| Future notice date | 26 Jan 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Estimated timing for further notices to be published: January 2027 if the optional extension is exercised |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package
- 48814200 - Patient-administration system
- 48814400 - Clinical information system

## Release History

- 26 Jan 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116110
- 2 Dec 2021 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116110

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=DEC381037
  Dental eReferral Management System - The aim of the Dental E-Referral Management System ("DRMS") is to manage the appropriate clinical demand and allocation of referrals to specialist dental services across NHS Wales via a web based national platform. The average referral activity for Wales is approximately 60,000 referrals per year. This is for all specialties and is the expected volume to be managed by a Dental E-Referral Management Service provider. DRMS will serve to provide 3 main functions: - To provide an outward-facing service with a central hub to receive and process referrals - Work with locally identified clinical triage's to process dental referrals for all dental specialties, ensuring referrals are received by the most appropriate clinical services across Wales - To maintain a comprehensive and robust referral data set that will be analysed and presented in regular reports. This will provide intelligence about quality assurance, clinical referral behaviors and clinical pathway outcomes.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN386338
  Dental eReferral Management System - The aim of the Dental E-Referral Management System ("DRMS") is to manage the appropriate clinical demand and allocation of referrals to specialist dental services across NHS Wales via a web based national platform. The average referral activity for Wales is approximately 60,000 referrals per year. This is for all specialties and is the expected volume to be managed by a Dental E-Referral Management Service provider. DRMS will serve to provide 3 main functions: - To provide an outward-facing service with a central hub to receive and process referrals - Work with locally identified clinical triage's to process dental referrals for all dental specialties, ensuring referrals are received by the most appropriate clinical services across Wales - To maintain a comprehensive and robust referral data set that will be analysed and presented in regular reports. This will provide intelligence about quality assurance, clinical referral behaviors and clinical pathway outcomes.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-116110
- https://etenderwales.bravosolution.co.uk
- https://etenderwales.bravosolution.co.uk/
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117714

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-116110. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-116110.json.
