---
title: "Housing Repairs and Maintenance Software Solution"
ocid: "ocds-kuma6s-116406"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-116406"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-116406.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-116406.json"
source: "Sell2Wales"
current_stage: "Planning"
buyer: "DENBIGHSHIRE COUNTY COUNCIL"
published: "2021-12-02"
---

# Housing Repairs and Maintenance Software Solution

Buyer: DENBIGHSHIRE COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-kuma6s-116406

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-116406)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-116406.json)

## Summary

Denbighshire County Council is in the planning stage of a procurement process for a "Housing Repairs and Maintenance Software Solution." This initiative, aimed at modernising the council’s housing maintenance department, is classified under the goods category with a focus on software packages and information systems. The council intends to issue invites to tender on or shortly after 14th February 2022, with interested suppliers encouraged to participate in demonstrations during the week of 10th January 2022. The main contact for this procurement is Lee Evans, and all communications should be directed to the council’s procurement office located at Wynnstay Road, Ruthin, LL15 1YN.

This tender provides a significant opportunity for software development companies that specialise in ready-made solutions for asset management, contractor management, and customer satisfaction systems. Businesses that can deliver user-friendly software capable of interfacing with existing systems, such as the council's Open Housing solution provided by Capita, will be particularly well-suited to compete. Additionally, companies offering support services, customisation options, and advanced data management capabilities stand to benefit from this engagement, fostering growth by establishing long-term partnerships with the public sector.

## Notice

Denbighshire County Council Housing Maintenance Department are undertaking a market engagement exercise with regards to a Repairs and Maintenance software solution.We are looking for an "off the shelf" user friendly, modern solution and not looking for a system development opportunity.We are looking to engage the market for supply of a software solution that would meet the following requirements:Software requirements* Record requests for and manage the progression of repairs (as a minimum)* Asset Database* Voids Management* Dashboards & Reporting* Contractor Management* Planned Maintenance* Compliance* Work planning* Materials Management* Customer Satisfaction - Surveys, compliment and complaints* Tenant Portal* Contractor Portal* Document Storage* Finance - Job costing and ledger/PO dataHousing System* Must interface with the Councils current housing management solution which is Open Housing provided by Capita.Desirable* Integrated device tracking for personal safety* 24hr support* Easily customisable surveys and reports* Ability to create work groups within the system* Option to inform tenant when operative will arriveDemonstrationsAs part of our market research we will be inviting demonstrations week commencing 10th January 2022NOTE: To register an interest please e-mail procurement@denbighshire.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116406 |
| Notice type | S2W Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DENBIGHSHIRE COUNTY COUNCIL |
| Locality | RUTHIN |
| Post town | Llandudno |
| Postcode | LL15 1YN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Ruthin |
| Westminster constituency | Clwyd East |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Dec 2021 at 15:33 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116406

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login(WA
- https://www.denbighshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-116406. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-116406.json.