--- title: "Review of Care Management and Staff/Resource Rostering Solutions" ocid: "ocds-kuma6s-116836" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-116836" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-116836.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-116836.json" source: "Sell2Wales" current_stage: "Planning" buyer: "WREXHAM COUNTY BOROUGH COUNCIL" published: "2021-12-15" --- # Review of Care Management and Staff/Resource Rostering Solutions Buyer: WREXHAM COUNTY BOROUGH COUNCIL Current stage: Planning OCID: ocds-kuma6s-116836 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-116836) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-116836.json) ## Summary Wrexham County Borough Council is preparing to initiate a tender process titled "Review of Care Management and Staff/Resource Rostering Solutions". This procurement falls under the services category and is located in Wrexham, Wales. The current stage of the procurement is planning, with a significant deadline for interested parties to submit responses by 12 noon on 14th January 2022. The procurement aims to improve existing care management processes and maintain a paperless approach, specifically targeting the Homecare and Reablement Service, while also allowing for the integration of additional services such as Respite Centres and Residential Care Homes. This tender presents a valuable opportunity for businesses specialising in time accounting software, human resources solutions, and IT services. Companies that can demonstrate innovative rostering solutions with flexibility and advanced features suited for social care operations will be well-positioned to compete. There is a strong focus on functionalities such as real-time timesheet generation, intelligent rostering based on skill sets, and efficient communication tools for staff in the field. Firms capable of delivering a comprehensive solution that meets the diverse needs outlined by the Wrexham County Borough Council and its partners will find this an advantageous tender to pursue. ## Notice Wrexham County Borough Council are looking to undertake a market engagement exercise to review Care Management and Staff/Resource Rostering solutions. This solution would aim to expand, and improve upon, our current processes and maintain our paperless approach to Care Worker rostering and time management.Whilst a solution is primarily focussed on our Homecare and Reablement Service, there is a requirement that any solution demonstrates the ability to expand and incorporate other 'provider services' such as our Respite Centres, Community Living Service, and Residential Care Homes each with varying rostering time periods and arrangements.In addition to multiple service use, we require any application to evidence:- Ability to electronically arrange Care Workers / staff rota's, identifying potential gaps in service provision and limiting as much as possible back office and system admin time;- Have a smart and flexible method for making quick, or ad-hoc changes to rota's;- Take into account of specific, service level arrangements around Annual Leave, Toil, and Overtime;- Be able to identify or register skill sets and/or qualifications against staff members to support intelligent rostering;- Provide the ability to communicate rota's, and potentially other details, to individual staff out in the community (either via an app or other method);- The ability to 'clock' or 'register' for timesheet generation purposes or marking that a job has been completed in real-time;- As above, the ability to generate timesheets based on 'actual' data and the ability to generate an extract for any payroll runs;- It would be advantageous that any application has a reporting function/solution that allows the services that use it the ability to interrogate their data to support performance management or quality assurance processes.Wrexham County Borough Council and the Social Care Department would like any solution to demonstrate its ability to be flexible in light of potential future need to change or re-structure services to best meet the needs of the people we support whilst creating the internal efficiency required from such a solution.Please be advised that this PIN is being issued on behalf of Wrexham County Borough Council, Flintshire County Council, Denbighshire County Council and Isle of Anglesey County Council however any joint procurement will be advised at Invitation to Tender stage.Please email your response with an overview of your solution to Rachel Sanders, Category Manager by 12noon on Friday 14th January 2022 - rachel.sanders@wrexham.gov.uk. Please include the reference: PROC21-73 in the subject heading of your e-mail response. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116836 | | Notice type | S2W Notice - Website Prior Information Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Dec 2021 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Not specified | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WREXHAM COUNTY BOROUGH COUNCIL | | Locality | WREXHAM | | Post town | Llandudno | | Postcode | LL11 1AR | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL3 North Wales | | ITL 3 | TLL34 Flintshire and Wrexham | | Local authority | Wrexham | | Electoral ward | Grosvenor | | Westminster constituency | Wrexham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48450000 - Time accounting or human resources software package - 72212450 - Time accounting or human resources software development services - 72222300 - Information technology services ## Release History - 15 Dec 2021 at 14:40 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116836 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-116836. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-116836.json.