---
title: "IT System for Regulatory and Housing Services"
ocid: "ocds-kuma6s-117029"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-117029"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-117029.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-117029.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CONWY COUNTY BOROUGH COUNCIL"
published: "2022-08-23"
---

# IT System for Regulatory and Housing Services

Buyer: CONWY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-117029

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-117029.json)

## Summary

The Conwy County Borough Council has completed the procurement process for an integrated IT System for the Regulatory and Housing Service. The council awarded a contract to Idox Software Ltd following an open procedure. The system will cover various service areas such as Development Management, Public Protection, and Environmental Health. The contract is valued at £268,600 and was signed on August 22, 2022. The IT system is crucial for efficient service delivery and includes a variety of critical services for public welfare.

This procurement opportunity offers businesses in the IT services sector a chance to provide innovative solutions to a local government authority. Companies specializing in software development, IT services, and digital solutions are well-suited to compete for this contract. The nature of the project requires a vendor that can meet regulatory requirements, offer flexible solutions, and provide ongoing support. The contract duration is expected to be 5 years with options for extension, presenting a long-term opportunity for growth and collaboration.

## Notice

Conwy County Borough Council has now awarded a contract for an integrated IT System for the Regulatory and Housing Service. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022.

### Lot Information

Lot 1

Conwy County Borough Council has awarded a contract for an integrated IT System for the Regulatory and Housing Service, which comprises of the following service areas: -Development Management (TBC) -Building Control (TBC) -Public Protection -Environmental Health - which includes: -Food Safety and Standards -Health and Safety -Animal Welfare Licensing -Housing Enforcement -Pollution -Nuisances -Environmental Monitoring and Control -Trading Standards -Licensing -Land Charges -Housing Improvement -Homelessness -Community Safety (Anti-Social Behaviour) Regulatory and Housing Services provide a service to the public, consumers, traders, businesses, residents and the local authority. The service requires a modern, up-to-date system that allows them to work in a more efficient and flexible way through the use of modern and innovative means, enabling staff to manage and monitor all aspects of their daily tasks all in one place and to support mobile working. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022. The new system must not only support legislative requirements but also allow flexibility to suit the diverse needs of the service and how these might change over time. It is a requirement to be able to tailor the system to meet the needs of Conwy County Borough Council which will inevitably change over time. We expect to manage and monitor all aspects of workloads easily and be able to report on the information we require in different formats, tailored to our desired audience through a variety of formal reports and dashboards. It is anticipated that the contract will be 5 years with an option to extend 1yr +1yr.

Renewal: Option to extend for 1yr + 1yr.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117029 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2022 |
| Submission deadline | 20 May 2022 |
| Future notice date | 4 Apr 2022 |
| Award date | 22 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £268,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONWY COUNTY BOROUGH COUNCIL |
| Locality | CONWY |
| Post town | Llandudno |
| Postcode | LL32 8DU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Conwy |
| Westminster constituency | Bangor Aberconwy |
| Delivery location | TLL13 Conwy and Denbighshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 30196000 - Planning systems
- 48218000 - License management software package
- 72212170 - Compliance software development services
- 72212331 - Project management software development services
- 72212400 - Business transaction and personal business software development services
- 72212482 - Business intelligence software development services
- 72268000 - Software supply services
- 90714100 - Environmental information systems

## Release History

- 23 Aug 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117029
- 12 Apr 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117029
- 13 Jan 2022 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117029

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=APR394788&idx=3
  10th May 2022 - FINAL-Invitation to Tender - Appendix 1-Form of Tender- amended 05 2022.Point 2 and point 6 amended.
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=APR394788&idx=2
  12th April 2022 - FINAL - Regulatory Housing Replacement IT System Specification Document
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=APR394788&idx=1
  12th April 2022 - Final Tender Pack
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN385051
  IT System for Regulatory and Housing Services - Conwy County Borough Council is looking to procure an integrated IT System for the Regulatory and Housing Service. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR394788
  IT System for Regulatory and Housing Services - Conwy County Borough Council is looking to procure an integrated IT System for the Regulatory and Housing Service. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG408942
  IT System for Regulatory and Housing Services - Conwy County Borough Council has now awarded a contract for an integrated IT System for the Regulatory and Housing Service. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022.

## Notice URLs

- http://www.conwy.gov.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-117029
- https://www.sell2wales.gov.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-117029. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-117029.json.