---
title: "HR and CRM Procurement Support Contract"
ocid: "ocds-kuma6s-118122"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-118122"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-118122.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-118122.json"
source: "Sell2Wales"
current_stage: "Tender"
buyer: "THE NATIONAL LIBRARY OF WALES"
published: "2022-01-31"
---

# HR and CRM Procurement Support Contract

Buyer: THE NATIONAL LIBRARY OF WALES  
Current stage: Tender  
OCID: ocds-kuma6s-118122

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-118122.json)

## Summary

The National Library of Wales is currently inviting tenders for the "HR and CRM Procurement Support Contract", a project aimed at securing procurement consultancy services for the development and implementation of new integrated systems for human resources and customer relationship management. This procurement process is classified under the services category and is being conducted using an open procurement method. Interested suppliers must submit their proposals by 22nd February 2022. The contract is based in Ceredigion, Wales, and will span approximately 3 to 4 months. Award notifications are expected to be made by 1st March 2022.

This tender presents significant business opportunities for consultancy firms specialising in procurement services, especially those experienced in integrating cloud-based systems. Businesses that can offer innovative solutions in HR management and customer relationship management systems, as well as those with a solid track record in the public sector, would be particularly well-suited to compete. The requirement for proposals in both Welsh and English opens further avenues for local businesses to engage and showcase their capabilities.

## Notice

The National Library of Wales is inviting tenders from qualified and experienced providers to provide the organisation with a first class vendor-neutral Procurement Consultancy Service for a period of 3-4 months to help run a lightweight RFI, prepare a tender specification and run an ITT on behalf of the Library in relation to:* A new cloud-based Library HRM integrated system to cover Human Resources, Flexi Time and Performance Management* A new cloud-based Library Customer Relationship Management System that is fully integrated with other Library communication channels and systemsNOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=118118.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. * Details included in the attached ITT document.* The terms and conditions will be the National Library of Wales Standard terms and Conditions.* Submissions can be in the Welsh or English Language.(WA Ref:118118)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=118122 |
| Notice type | S2W Notice - Website Invitation to Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2022 |
| Submission deadline | 22 Feb 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NATIONAL LIBRARY OF WALES |
| Locality | CEREDIGION |
| Post town | Shrewsbury |
| Postcode | SY23 3BU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL41 Mid Wales |
| Local authority | Ceredigion |
| Electoral ward | Aberystwyth Morfa a Glais |
| Westminster constituency | Ceredigion Preseli |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79418000 - Procurement consultancy services

## Release History

- 31 Jan 2022 at 11:30 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=118122

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN386903&idx=1
  31st January 2022 - ITT HR and CRM Procurement Consultancy Contract (English)
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN386903&idx=2
  31st January 2022 - ITT HR and CRM Procurement Consultancy Contract (Cymraeg)
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN386903&idx=3
  31st January 2022 - NLW T&C's English
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN386903&idx=4
  31st January 2022 - LLGC T&C's Cymraeg

## Notice URLs

- https://www.llgc.org.uk
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=118118.The
- https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-118122. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-118122.json.
