--- title: "Provision of Carer's Gateway Service" ocid: "ocds-kuma6s-118131" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-118131" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-118131.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-118131.json" source: "Sell2Wales" current_stage: "Award" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2022-05-31" --- # Provision of Carer's Gateway Service Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Award OCID: ocds-kuma6s-118131 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-118131) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-118131.json) ## Summary The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, initiated a public procurement process for the "Provision of Carer's Gateway Service," aimed at supporting unpaid caregivers in the Cardiff and Vale region. This service falls under the health and social care industry category and is classified under CPV code 85323000. The procurement was carried out through an open procedure, with a tendering period that concluded on 2 March 2022, resulting in a contract value of £800,000. The buyer is located in Cardiff, with contact details for inquiries available from Emma Lane, who can be reached at emma.lane@wales.nhs.uk, or by phone at +44 02921836450. This contract presents significant opportunities for businesses focused on health and social care services, especially those that provide support to unpaid carers. Companies specialising in information services, community outreach, and healthcare support are particularly well-suited to participate. The "Carer's Gateway" aims to enhance the quality of life for both carers and those they care for by offering a comprehensive information and advice hub, therefore businesses that can align their offerings with these objectives may find a fruitful avenue for business growth within this initiative. ## Notice The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who sought to establish a contract for the Provision of Carer's Gateway Service. ### Lot Information Lot 1 The Vale of Glamorgan Council, Cardiff Council, the Cardiff and Vale of Glamorgan University Health Board recognise the contribution unpaid Carers make to society and the value, financial and otherwise, of the work they do in caring/supporting those who could not manage without their help and support to remain living in their own home in the local community. All three parties wish to commission a Cardiff and Vale of Glamorgan Carers Gateway. The Health Board will lead on commissioning, contracting and monitoring of the service, which will also be expected to report to the Cardiff and Vale Unpaid carers Workstream. The awarded bidder will provide a Gateway which will provide a 'one stop shop' approach to supporting and engaging with unpaid carers, providing them with information and advice about services which will support them in their caring role. The Gateway will link with existing services and providers, will not duplicate services already provided and will act as the central link across the region for unpaid Carers. It will do this through a centralised helpline and email enquiry line and face to face support via drop in sessions in community locations, so unpaid carers are able to receive information and advice closer to home. The Carers Gateway aims to improve the quality of life for unpaid carers, and the cared for, in Cardiff and the Vale, helping them sustain their caring role and enhance their ability to have a life outside caring. It will do this by making it easier for unpaid carers to access information about support and services in the region. The Carers Gateway will be expected to make links with, and work with, a wide variety of health, social care and wellbeing staff, in all sectors, in order to promote the service and generate referrals. This includes social workers, carers support workers, GPs, district nurses, therapists, the Cardiff Community Resource Teams, Vale Community Resource Service, First point of Contact Staff in Cardiff Council, Contact1V in Vale of Glamorgan Council, the Independent Living Service in Cardiff Council, integrated hospital discharge services, hospital based staff and third sector providers etc. Unpaid carers will be able to self-refer to the Carers Gateway. Renewal: The 48 months above include an extension option of up to twenty four months at the sole discretion of the Health Board. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=118131 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 31 May 2022 | | Submission deadline | 2 Mar 2022 | | Future notice date | Not specified | | Award date | 31 May 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £850,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £800,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF14 4HH | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Heath | | Westminster constituency | Cardiff North | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CARERS TRUST SOUTH EAST WALES | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85323000 - Community health services ## Release History - 31 May 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=118131 - 31 Jan 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=118131 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN386907 Provision of Carer's Gateway Service - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to establish a contract for the Provision of Carer's Gateway Service. - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAY400593 Provision of Carer's Gateway Service - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who sought to establish a contract for the Provision of Carer's Gateway Service. ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-118131 - https://etenderwales.bravosolution.co.uk - https://www.etenderwales.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-118131. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-118131.json.