---
title: "Provision of SALUD Maintenance & Support"
ocid: "ocds-kuma6s-119215"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-119215"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-119215.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-119215.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2022-08-08"
---

# Provision of SALUD Maintenance & Support

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-119215

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-119215)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-119215.json)

## Summary

The procurement process for the "Provision of SALUD Maintenance & Support" is managed by the NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, located at Alder House, St Asaph, UK. The procurement is currently at the Award stage, with the contract awarded to Two-Ten Health for an amount of £256,320, signed on 1 March 2022. This process follows a limited procurement method, with no prior publication for competition, motivated by the integrated use of the SALUD management tool within the Cardiff & Vale University Health Board since its initial procurement in 2009.

This tender represents a potential growth opportunity for businesses in the healthcare technology sector, particularly those providing software solutions for health management systems. Companies with expertise in electronic patient record systems and those capable of bespoke software development would be well-positioned to compete in similar future contracts, especially given the unique requirements of hospital-based services observed in this procurement process.

## Notice

The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. This procurement is for the provision of bespoke licenses and maintenance and support of the software.

### Lot Information

Lot 1

The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale Health Board. This procurement is for the provision of additional licenses for the existing system as well as maintaining use of licenses currently in use.

### Procurement Information

In 2009, a dental management system was procured via the Official Journal of the European Union (OJEU) that would provide an electronic dental record for all patients seen and treated at the Dental Directorate. The Tender was awarded to Two-Ten-Health and from this, Cardiff & Vale UHB have invested and embedded the SALUD system into University Dental Hospital (UDH). In addition, all staff have become familiar with the software. The on-going use of the SALUD system provided by Two Ten Health provides an integrated electronic patient record for patients treated and providing an effective management tool. The data generated in maintaining an adequate clinical record will be used to enhance the management of UDH without the need for additional data collection. This system provides a complete electronic patient record and the need to manage and support trainees and students exists and does not need further development. Two Ten Health also have experience of interfacing with UHB systems including PMS. This software is currently in use in the number of dental hospitals of similar size and complexity to UDH in Europe, the United States, and the Far East. At the time of investing in SALUD other systems were explored, however, neither were suitable for hospital-based services such as orthodontics and oral surgery and maxilla facial. In addition, there was limitations in areas relating to the management of students and trainees. Being the leading University Dental Hospital in Wales, this is an essential requirement for successful delivery of service. Based on the information outlined in this notice, Cardiff & Vale UHB would like to award the contract to the incumbent supplier, Two Ten Health. As detailed, there is no other supplier able to offer or maintain a suitable system to support the Health Board's requirements. On this basis, the contract will be awarded for a period of three years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=119215 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £256,320 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | ST ASAPH |
| Post town | Llandudno |
| Postcode | LL17 0JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Bodelwyddan |
| Westminster constituency | Clwyd North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TWO-TEN HEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 8 Aug 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=119215
- 3 Mar 2022 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=119215

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR390504
  Provision of SALUD Maintenance & Support - The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. This procurement is for the provision of bespoke licenses and maintenance and support of the software.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG407316
  Provision of SALUD Maintenance & Support - The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. This procurement is for the provision of bespoke licenses and maintenance and support of the software.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-119215

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-119215. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-119215.json.
