---
title: "Business Consultant"
ocid: "ocds-kuma6s-119256"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-119256"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-119256.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-119256.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CARDIFF UNIVERSITY"
published: "2022-04-01"
---

# Business Consultant

Buyer: CARDIFF UNIVERSITY  
Current stage: Award  
OCID: ocds-kuma6s-119256

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-119256)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-119256.json)

## Summary

Cardiff University is currently engaged in a procurement process for a Business Consultant to assist with a service and technology review of its Customer Relationship Management (CRM) approach. The procurement method is open, and the tender has recently reached the award stage, which concluded on 1st April 2022. The original tender period was open until 21st March 2022, and it falls within the services industry category, specifically focusing on business analysis, consultancy, and management services. The location for this opportunity is Cardiff, with a postal code of CF24 0DE.

This tender presents significant growth opportunities for consultancy firms specialised in business analysis and CRM services. Companies experienced in assessing organisational structures, performing service audits, and implementing technology solutions will be particularly well-suited to compete. With Cardiff University looking to transform its CRM services, businesses that can provide innovative and effective consultation will find this a fruitful avenue for collaboration and expansion within the higher education sector.

## Notice

Over the next six months, Cardiff University is undergoing a service and technology review of its CRM approach to include the following:Services review (people and processes)an audit of our current CRM human resource structures, responsibilities, and processesan options appraisal for organisation of our CRM services moving forwardTechnology review (systems and data)an evaluation of our current CRM technology for managing prospective student data, enquiries, events, and e-communicationsan assessment of best-in-class technology in the marketplaceWhilst the technology review is being managed in-house, we are seeking external consultancy to undertake the services review alongside this; the output of which will form the basis of a business case to transform this area.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=119256 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2022 |
| Submission deadline | 21 Mar 2022 |
| Future notice date | Not specified |
| Award date | 1 Apr 2002 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF UNIVERSITY |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF24 0DE |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Adamsdown |
| Westminster constituency | Cardiff East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WATERSTONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72221000 - Business analysis consultancy services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411100 - Business development consultancy services

## Release History

- 1 Apr 2022 at 15:16 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=119256
- 3 Mar 2022 at 16:12 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=119256

## Notice URLs

- http://www.cardiff.ac.uk/business/why-work-with-us/for-suppliers
- https://in-tendhost.co.uk/cardiffuniversity/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-119256. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-119256.json.