---
title: "Cloud Based Customer Records Management for Social Prescribing"
ocid: "ocds-kuma6s-120326"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-120326"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-120326.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-120326.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2022-04-06"
---

# Cloud Based Customer Records Management for Social Prescribing

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-120326

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-120326)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-120326.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) has successfully concluded a procurement process for a Cloud Based Customer Records Management system aimed at enhancing social prescribing. This contract was awarded to Elemental Software on 23rd March 2022, with an active status and a total value of £154,020 over a three-year term, starting from 1st April 2022. The procurement was classified under the health industry category and followed a limited procurement method, as it fell within the framework of the Crown Commercial Service G-Cloud 12. The contracting authority's office is located at Alder House, St Asaph Business Park, St Asaph, UK.

This tender presents significant opportunities for businesses specialising in cloud-based solutions, health informatics, and customer relationship management systems. Companies with expertise in social service applications are particularly well-suited to compete, given the specific requirements of this contract. Since only one bid was submitted, which was from a foreign entity, local SMEs are encouraged to engage more actively in future tenders, utilising this existing contract as a benchmark for developing competitive proposals in public sector health procurements.

## Notice

Hywel Dda University Local Health Board has awarded a 3 year contract to Elemental Software for a Cloud Based CRM system for Social Prescribing from 1st of April 2022

### Lot Information

Lot 1

Hywel Dda University Local Health Board has awarded a 3 year contract to Elemental Software for a Cloud Based CRM system for Social Prescribing from 1st of April 2022

### Procurement Information

The contract has been awarded against the Crown Commercial Service G-CLoud 12 framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120326 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £154,020 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | ST ASAPH |
| Post town | Llandudno |
| Postcode | LL17 0JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Bodelwyddan |
| Westminster constituency | Clwyd North |
| Delivery location | TLL14 South West Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ELEMENTAL SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212331 - Project management software development services

## Release History

- 6 Apr 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120326

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR394104
  Cloud Based Customer Records Management for Social Prescribing - Hywel Dda University Local Health Board has awarded a 3 year contract to Elemental Software for a Cloud Based CRM system for Social Prescribing from 1st of April 2022

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-120326

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-120326. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-120326.json.