---
title: "Microsoft Dynamics Integrated Telephony Solution for TTP"
ocid: "ocds-kuma6s-120522"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-120522"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-120522.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-120522.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2022-04-19"
---

# Microsoft Dynamics Integrated Telephony Solution for TTP

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Award  
OCID: ocds-kuma6s-120522

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-120522)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-120522.json)

## Summary

The procurement process involves Digital Health and Care Wales seeking a twelve-month extension for the Microsoft Dynamics Integrated Telephony Solution, which supports their Test Trace Protect programme amidst the Covid-19 pandemic. This contract, valued at £3,487,375.60, was awarded on 5th April 2022 and pertains to the industry category of goods, specifically IT solutions. The contract is set to deliver across various NHS sites in Wales and will run until 31st May 2023. The procurement process was initiated via a tender, but subsequent efforts to find a new supplier resulted in an aborted procurement following an evaluation of received bids.

This opportunity presents a substantial growth avenue for businesses, particularly those in the IT solutions sector with expertise in telephony systems and health-related technologies. Small and medium enterprises (SMEs) like Solgari Limited, which successfully secured this contract, showcase the potential for similar companies to compete. Firms with a history of working with public sector clients and those able to demonstrate compliance with stringent NHS standards will find themselves well-positioned to engage in future tenders as the needs of the healthcare sector continue to evolve.

### Lot Information

Lot 1

DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect ("TTP") and supports the management of the Covid-19 Pandemic.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120522 |
| Notice type | OJEU - F20 - Modification Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,487,375 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOLGARI |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Apr 2022 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120522

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR395272
  Microsoft Dynamics Integrated Telephony Solution for TTP

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-120522

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-120522. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-120522.json.