---
title: "Advice & Guidance"
ocid: "ocds-kuma6s-120537"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-120537"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-120537.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-120537.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2022-08-01"
---

# Advice & Guidance

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-120537

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-120537)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-120537.json)

## Summary

NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, is currently seeking to procure a remote Advice and Guidance software communications system. The procurement process is in the active tender stage, with bids due by 16 May 2022. This initiative falls under the health sector, and will take place in the UK, specifically addressing a need for enhanced communication systems within NHS services. The procurement method is open, allowing multiple suppliers to participate.

This tender presents significant business opportunities for technology companies specialising in software development and digital communication solutions, particularly those with experience in healthcare applications. Businesses that can provide bespoke systems capable of integrating with existing local authority services and those offering comprehensive reporting features will be well-positioned to compete. The contract has the potential to foster long-term partnerships as it includes an option to extend for an additional two years.

## Notice

NHS Wales is looking to procure a remote Advice and Guidance software communications system.

### Lot Information

Lot 1

NHS Wales is looking to procure a remote Advice and Guidance software communications system. The following summarises the main elements of the requirement: -Providing a bespoke directory of service based upon location and professional group. -Ability to configure services to support pan-Wales national services. -Providing the potential to link with social services and local authority services to support whole system communications. -Enable live reporting of activity through the system, including usage, missed calls and outcomes. -Provide a digital record of advice and guidance provided to users for use in clinical audit, service evaluation, education and appraisal in line with health board Information Governance agreements.

Renewal: Option to extend for 2 years (1+1)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120537 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2022 |
| Submission deadline | 16 May 2022 |
| Future notice date | Not specified |
| Award date | 1 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | HAVERFORDWEST |
| Post town | Swansea |
| Postcode | SA61 2PZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Bodelwyddan |
| Westminster constituency | Clwyd North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package

## Release History

- 1 Aug 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120537
- 13 Apr 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120537

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR394942
  Advice & Guidance - NHS Wales is looking to procure a remote Advice and Guidance software communications system.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG406546
  Advice & Guidance - NHS Wales is looking to procure a remote Advice and Guidance software communications system.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-120537
- https://etenderwales.bravosolution.co.uk/home.html
- https://etenderwales.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-120537. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-120537.json.