--- title: "Accident Damage Claim Recoveries" ocid: "ocds-kuma6s-120564" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-120564" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-120564.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-120564.json" source: "Sell2Wales" current_stage: "Planning" buyer: "DENBIGHSHIRE COUNTY COUNCIL" published: "2022-04-14" --- # Accident Damage Claim Recoveries Buyer: DENBIGHSHIRE COUNTY COUNCIL Current stage: Planning OCID: ocds-kuma6s-120564 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-120564) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-120564.json) ## Summary Denbighshire County Council is initiating a tender process for "Accident Damage Claim Recoveries," aimed at securing services in the financial and insurance sector. This opportunity is suitable for businesses specialising in insurance claims adjustment and related services. The procurement process is currently in the planning stage, with an emphasis on providing a comprehensive service from case initiation to invoice issuance. The council is located in Ruthin, and potential suppliers should note the need to register their interest for additional information on the Sell2Wales website. This tender presents a significant opportunity for businesses in the insurance services industry, particularly those that can manage claims and liaise with third parties effectively. Companies that excel in customer service, have experience with legal and insurance processes, and possess strong financial acumen would be particularly well-suited to compete for this contract. Successful collaboration in this tender could lead to further engagements with local authorities and growth potential within the public sector. ## Notice The successful supplier would be expected to take up the cases from the beginning and see them through to the end. So, after stage 2 below we would send the case details to the supplier and then would only need to keep track of the costs and send them on to the supplier so they can issue an invoice at the conclusion. The supplier would then send the money to us.The current process is as follows:1. When a RWO incident occurs we are notified by the duty Supervisor with an internal form.2. We set up the case electronically and note our excel spreadsheet.3. In most cases we need to contact various other agencies (North Wales Police, the DVLA, Land Registry etc.) in order to find out who is the appropriate and responsible third party.4. We contact the third party and issue a stock letter advising them that they owe us money.5. Most of the time we either get no reply or they pass the letter to their insurers.6. If there's no reply in vehicle-related cases we use the AskMID website to find out the insurers.7. We deal with correspondence with the third party or their insurers / loss adjusters.8. We keep track of the costs in each case and issue an invoice.9. The responsibility to collect the money that we invoice is with Sundry Debtors, and we liaise with them if there are any disputes with the third party or their insurers.10. Occasionally Sundry Debtors will pass the debt to a debt collector if the third party refuses to pay.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=120562. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120564 | | Notice type | S2W Notice - Website Prior Information Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Apr 2022 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Not specified | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DENBIGHSHIRE COUNTY COUNCIL | | Locality | RUTHIN | | Post town | Llandudno | | Postcode | LL15 1YN | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL3 North Wales | | ITL 3 | TLL33 Conwy and Denbighshire | | Local authority | Denbighshire | | Electoral ward | Ruthin | | Westminster constituency | Clwyd East | | Delivery location | Not specified | ## CPV Codes ### Divisions - 66 - Financial and insurance services ### Codes - 66000000 - Financial and insurance services - 66510000 - Insurance services - 66512100 - Accident insurance services - 66518300 - Insurance claims adjustment services ## Release History - 14 Apr 2022 at 10:23 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120564 ## Notice URLs - https://www.denbighshire.gov.uk - https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=120562 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-120564. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-120564.json.