---
title: "The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform"
ocid: "ocds-kuma6s-121010"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-121010"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-121010.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-121010.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CAERPHILLY CBC"
published: "2023-09-08"
---

# The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform

Buyer: CAERPHILLY CBC  
Current stage: Award  
OCID: ocds-kuma6s-121010

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-121010)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-121010.json)

## Summary

The Caerphilly County Borough Council has awarded a contract to E.Novation UK Ltd for the supply, installation, licenses, ongoing support, and maintenance of a Digital Alarm Platform for the Careline/Telecare Services. The contract period is initially five years with a possible extension of up to five more years. The total contract value amounts to £585,000 and was signed on 1st August 2023. The procurement method used was an open procedure, and the main procurement category was goods, with the procurement process already completed.

This tender by the Caerphilly County Borough Council presents opportunities for businesses in the technology and services industry. Companies specializing in digital alarm systems, software installations, and maintenance services would be well-suited to compete for this contract. The tender process involved a three-stage open procedure, focusing on quality tender responses and cost criteria. Businesses interested in offering robust and reliable technology solutions should consider engaging with the Council for potential future contracting opportunities.

## Notice

Notification of Award of previously advertised opportunity: The contract award notice is to inform the market that the Council has awarded a contract to E. Novation UK Ltd, t/a Enovation to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance for Caerphilly County Borough Council The contract period is for an initial five (5) years with the option to extend for up to a further period of five years The total cost is the estimated cost for the contract period including contract extensions

### Lot Information

Lot 1

Caerphilly County Borough Council (the Council) has awarded a contract for a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance.

Options: Additional purchases and licenses relating to the the system maybe required as part of the contract and the council reserves the right to purchase these as part of the contract if required

Renewal: The contract shall be for a period of five (5) years with the option to extend for up to a further period of five (5) years, extended on an annual basis total 120 months. Please note that the Council may not choose to take up any of the extension options.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121010 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2023 |
| Submission deadline | 7 Jun 2022 |
| Future notice date | Not specified |
| Award date | 1 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £585,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY CBC |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7RG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Caerphilly |
| Electoral ward | Maesycwmmer |
| Westminster constituency | Caerphilly |
| Delivery location | TLL16 Gwent Valleys |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E.NOVATION UK LTD T/A ENOVATION |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 32510000 - Wireless telecommunications system
- 32570000 - Communications equipment
- 32580000 - Data equipment
- 48000000 - Software package and information systems
- 48600000 - Database and operating software package
- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 64220000 - Telecommunication services except telephone and data transmission services
- 64227000 - Integrated telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 79711000 - Alarm-monitoring services
- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 8 Sep 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121010
- 5 May 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121010

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY396679&idx=1
  5th May 2022 - Raising a Ticket on Supplier Network
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY396679&idx=2
  5th May 2022 - supplier Registration guide
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAY396679
  The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform - Caerphilly County Borough Council (the Council) are seeking tender responses from suitable companies to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance for Caerphilly County Borough Council
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=SEP450011
  The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform - Notification of Award of previously advertised opportunity: The contract award notice is to inform the market that the Council has awarded a contract to E. Novation UK Ltd, t/a Enovation to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance for Caerphilly County Borough Council The contract period is for an initial five (5) years with the option to extend for up to a further period of five years The total cost is the estimated cost for the contract period including contract extensions

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-121010
- https://supplierlive.proactisp2p.com/account/login
- https://www.caerphilly.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-121010. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-121010.json.
