---
title: "External Evaluation of Improvement Cymru's Performance & Effectiveness"
ocid: "ocds-kuma6s-121885"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-121885"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-121885.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-121885.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-05-02"
---

# External Evaluation of Improvement Cymru's Performance & Effectiveness

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-121885

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-121885)  
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## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded an active contract to RSM UK Consulting Limited for the "External Evaluation of Improvement Cymru's Performance & Effectiveness." The tender involves a mixed-methods evaluation of coaching and support provided by Improvement Cymru to Health Boards and trusts, focusing on patient safety and harm reduction priorities. The contract is valued at £197,563 and was signed on 3rd October 2022.

This procurement process, led by NHS Wales, offers opportunities for businesses in the services sector to participate in evaluations aimed at improving patient safety and care delivery. Companies with experience in healthcare performance evaluation and quality improvement would be well-suited to compete. The procuring authority has set specific criteria, including quality and price, to evaluate bids. The process involves a competitive tendering stage, with electronic submission methods, ensuring transparency and fairness in the evaluation process.

## Notice

Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities.

### Lot Information

Lot 1

Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities. Evaluation activities can include care of patients and staff wellbeing. It will also mean contact with senior managers and executive-level support, as well as contact with staff who will receive training/coaching, and secondary contact with other stakeholders e.g. wider staff such as champions, administrative support/ancillary staff, wider networks in the same/different disciplines. Consideration should be given to models such as the Kirkpatrick Model for training evaluation. It should be noted that the requirement for completing any necessary DBS checks will be the responsibility of the successful tender bidder. The evaluation needs to consider which factors contribute to the likely implementation, sustainability, spread and scale of patient safety and harm reduction improvements in practice. The evaluation will comprise of formative and summative elements. We will be looking for the provider to evaluate the: Support provided to health boards and trusts to identify and improve patient safety and harm reduction priorities. Support provided to organisations' senior leaders, managers and frontline staff, to achieve a mature and sustainable approach to building their improvement capability and applying it to their local quality and safety priorities. Impact of intensive support from regional teams working locally within organisations to 'swarm' over problems and identify context-specific solutions. Impact of improvement enablers, tools, change packages, networks, capability-building programmes, approaches or similar to improving patient safety and harm reduction. Impact of change management processes aimed at improving patient safety and reduce harms. Support provided to effectively spread and scale local improvements to become nationally embedded and sustained despite unique technical, social and cultural elements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121885 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2023 |
| Submission deadline | 13 Jul 2022 |
| Future notice date | Not specified |
| Award date | 3 Oct 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £197,563 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RSM UK CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79313000 - Performance review services

## Release History

- 2 May 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121885
- 7 Jun 2022 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121885
- 6 Jun 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121885

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN400914
  External Evaluation of Improvement Cymru's Performance & Effectiveness - Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAY436141
  External Evaluation of Improvement Cymru's Performance & Effectiveness - Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-121885
- https://etenderwales.bravosolution.co.uk
- https://etenderwales.bravosolution.co.uk/web/error.shtml?_ncp=1633959419315.43156-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-121885. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-121885.json.