---
title: "Housing Management System"
ocid: "ocds-kuma6s-122520"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-122520"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-122520.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-122520.json"
source: "Sell2Wales"
current_stage: "Planning"
buyer: "WREXHAM COUNTY BOROUGH COUNCIL"
published: "2022-06-27"
---

# Housing Management System

Buyer: WREXHAM COUNTY BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-kuma6s-122520

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-122520)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-122520.json)

## Summary

Wrexham County Borough Council is planning a tender for a "Housing Management System" intended to enhance management functions for housing tenancies. The project, categorized under goods and IT services, involves creating a cloud-hosted, GDPR-compliant solution that encompasses various functions such as rent processing, service charge management, and tenancy support. Expressions of Interest are requested by 12 noon on Friday, 8th July 2022, with the procurement process currently in the planning stage and located in Wrexham, LL11 1AR.

This tender presents significant opportunities for businesses specialising in software development and IT services, particularly those with experience in cloud-based solutions and housing management systems. Companies that can provide innovative software packages, support services, and integration capabilities with existing ICT systems will be well-suited to compete. Engaging with this procurement process can help businesses grow by establishing contracts with a local authority focused on comprehensive housing management solutions.

## Notice

Wrexham County Borough Council are conducting market engagement for a GDPR compliant, cloud hosted web-based system to manage all aspects of Housing Tenancies including mobile working, document management and automated correspondence. The system must also provide comprehensive reporting and management dashboards for each service area.We are interested in a solution that could provide most, if not all of the following:- Rent processing - income management, direct debits, target rents, rent assessment, universal credit management- Service charges for tenants and leaseholders- Supporting people grants- Arrears Management, prevention, projections, court processes- Managing void tenancies- Housing Applications - banding, online applications- Housing Nominations to external agencies- Property Allocations- Tenancy visits and monitoring- Tenancy support - including recording personal, sensitive information- Estate Management and monitoring- Day to Day Repairs- Periodic Servicing- Planned Maintenance- Anti-Social Behaviour - Tenancy enforcement processes and court action- Tenant and Contractor Self Service Portals- Housing options - managing temporary accommodation, homelessness investigation and applications- Traveller site - managing plot allocations, applications, rent and arrears- Integration with various other ICT systems, e.g. Civica IconAdded functionality, which we may require.- Tenant Profiling and Analytics- Welfare Adaptations- Customer Satisfaction Surveys (Compliments and Complaints)- Customer Relationship ManagementNOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=122520.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=122520 |
| Notice type | S2W Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WREXHAM COUNTY BOROUGH COUNCIL |
| Locality | WREXHAM |
| Post town | Llandudno |
| Postcode | LL11 1AR |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL34 Flintshire and Wrexham |
| Local authority | Wrexham |
| Electoral ward | Grosvenor |
| Westminster constituency | Wrexham |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jun 2022 at 11:17 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=122520

## Notice URLs

- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=122520

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-122520. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-122520.json.