--- title: "Care & Support Package for Denbighshire Resident" ocid: "ocds-kuma6s-122902" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-122902" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-122902.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-122902.json" source: "Sell2Wales" current_stage: "Planning" buyer: "DENBIGHSHIRE COUNTY COUNCIL" published: "2022-07-07" --- # Care & Support Package for Denbighshire Resident Buyer: DENBIGHSHIRE COUNTY COUNCIL Current stage: Planning OCID: ocds-kuma6s-122902 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-122902) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-122902.json) ## Summary Denbighshire County Council is in the planning stage of a procurement process for a "Care & Support Package for Denbighshire Resident", targeting healthcare services in Rhyl, UK. This initiative seeks expressions of interest from care and support providers to assist an elderly resident requiring personal care, with a focus on creative and sustainable service arrangements. Interested parties should respond by 31st July 2022, and the planned future notice date is set for 31st August 2022. The authority intends to explore various types of contractual relationships to ensure effective service delivery. This tender offers significant opportunities for businesses specialising in care services, particularly those experienced in delivering personalised support to vulnerable individuals. Companies with expertise in managing complex care needs, particularly for elderly clients or those recovering from health issues, would be well-positioned to compete for this contract. Providers should demonstrate flexibility and the ability to accommodate specific client requirements, indicating a willingness to engage in mature communication and management of care expectations. ## Notice Denbighshire County Council are seeking expressions of interest from care and support providers who may be able to meet the needs of one of our citizens. Several agency allocations have broken down because of a number of challenges, and we are keen to understand what resources/arrangements care and support providers may propose in order to be able to sustain care and support for this citizen. We would welcome creative proposals. We are keen to explore as part of this what kind of contractual arrangement may provide the most workable and sustainable basis for providers to deliver this package of care, e.g. we will consider proposals for 'spot purchase' hourly rate arrangements, 'block contracts' or other commissioning arrangements. ### Lot Information Lot 1 Summary details of the required care package are below. Please email us at CandCteamCSS@denbighshire.gov.uk if you would like to know more and may be interested in putting a proposal forward. Please note that providers will be required to tender for this package. This work will only be put out to tender however, in the event that we receive any initial enquiries. This opportunity is also being made available to providers on our domiciliary care framework, and may be awarded via that route. A formal support package is needed, at a minimum consisting of: x2 Hours, double handed in the morning x7 days per week x1 Hour, double handed in the evening x7 days per week Total: 42 hours per week One or more senior carers must attend calls at all times. The citizen, Ms A is a lady in her 60's who lives in Rhyl; however is currently in a local hospital. Ms A requires support with personal care, diet and food management, putting shopping away, medication and dressing tasks. Without appropriate care, this lady is at risk of self-neglect, resulting in unnecessary hospital admissions and health problems associated with poor hygiene, diet and living conditions. There is also risk of falls and mismanagement of medication. Ms A is very intelligent and articulate, and is able to communicate her needs and wishes effectively. In 2018, Ms A experienced a stroke, which has resulted in right sided weakness that has impacted upon her mobility and ability to carry out daily living tasks without support. Ms A is able to mobilise with the use of a walking stick or zimmer frame, but whist in hospital has often been requesting the use of a Sara Steady. Ms A also has a visual impairment and wears glasses. When at home and during her time in hospital, Ms A chooses to spend most of her time in bed. Prior to admitting herself into hospital, Ms A had 3 cats and a dog, whom carers used to feed and let out into the garden. The animals are currently elsewhere but may be returning when Ms A returns home, and if so this requirement of carers will continue. Ms A has been supported by a number of formal care providers, all have broken down due to her verbal behaviour towards carers. Ms A, through her own admission, states that she has very high standards and she has very specific expectations in relation to the routines of her care and support. Ms A acknowledges that she will raise her voice when things aren't done properly, but doesn't mean to upset anyone. Ms A feels that she needs mature carers with a lot of experience. Ms A has been made aware that her behaviour towards carers has caused the breakdown of care in the past; however, she has a conflict of opinion regarding this and states the carers were not always competent and lacked common sense. Ms A's care calls previously would always run over time, as she would request additional tasks to be completed or would refuse to receive care until she wanted to receive it. Ms A has been advised that before a new package of care commences, a meeting with the provider will be required to establish boundaries and reasonable expectations from both parties.. If you wish to express an interest in this work, could you please make contact with the Contracts & Commissioning Team by emailing CandCteamCSS@denbighshire.gov.uk by 31st July 2022. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=122902 | | Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jul 2022 | | Submission deadline | Not specified | | Future notice date | 31 Aug 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DENBIGHSHIRE COUNTY COUNCIL | | Locality | RHYL | | Post town | Llandudno | | Postcode | LL18 3DP | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL3 North Wales | | ITL 3 | TLL33 Conwy and Denbighshire | | Local authority | Denbighshire | | Electoral ward | Rhyl East | | Westminster constituency | Clwyd North | | Delivery location | TLL13 Conwy and Denbighshire | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85300000 - Social work and related services - 85310000 - Social work services ## Release History - 7 Jul 2022 at 00:00 - Planning - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=122902 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUL403974 Care & Support Package for Denbighshire Resident - Denbighshire County Council are seeking expressions of interest from care and support providers who may be able to meet the needs of one of our citizens. Several agency allocations have broken down because of a number of challenges, and we are keen to understand what resources/arrangements care and support providers may propose in order to be able to sustain care and support for this citizen. We would welcome creative proposals. We are keen to explore as part of this what kind of contractual arrangement may provide the most workable and sustainable basis for providers to deliver this package of care, e.g. we will consider proposals for 'spot purchase' hourly rate arrangements, 'block contracts' or other commissioning arrangements. ## Notice URLs - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-122902 - https://www.denbighshire.gov.uk/en/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-122902. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-122902.json.