---
title: "Facial Recognition Software- Maintenance and Support"
ocid: "ocds-kuma6s-123194"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-123194"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-123194.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-123194.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "POLICE & CRIME COMMISSIONER FOR SOUTH WALES"
published: "2022-07-21"
---

# Facial Recognition Software- Maintenance and Support

Buyer: POLICE & CRIME COMMISSIONER FOR SOUTH WALES  
Current stage: Award  
OCID: ocds-kuma6s-123194

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## Summary

The procurement process involves the Police & Crime Commissioner for South Wales as the buying organisation, seeking maintenance and support for Facial Recognition Software targeted at services under the public order and safety category. The contract, valued at £448,050, was awarded to NEC Software Solutions UK Limited, and it was signed on 16th June 2022. The procurement was carried out through a limited procedure without prior publication of a call for competition, with the services being provided solely by the software manufacturer due to exclusive rights. This contract relates to the maintenance of previously purchased perpetual licenses and is currently active with a duration of three years.

This tender presents significant opportunities for businesses specialising in software maintenance and support services, particularly those with experience in working with proprietary systems. Companies well-versed in technical support for advanced software solutions, especially in the realm of public safety technology, would find this opportunity particularly suitable. Engaging in such contracts not only enhances a firm's portfolio but also opens pathways for future collaborations within the public sector, leveraging the expertise gained in this specialised area.

## Notice

Maintenance and support for Facial Recognition Software for previously purchased perpetual licenses. The software licenses were purchased previously through an Open procedure.

### Lot Information

Lot 1

Maintenance and support for Facial Recognition Software for previously purchased perpetual licenses. The Software licenses were purchased previously through an Open procedure.To maintain the current perpetual licenses, maintenance and support services are required from the manufacturer of the software. The Contract will be for a three year period.

### Procurement Information

The services can be provided only by a particular economic operator for the following reason: Reg 32.2(b)(ii) -competition is absent for technical reasons Reg 32.2(b)(ii) - The protection of exclusive rights, including intellectual property rights. Due to propriety licenses , only the software manufacturer can provide the support and maintenance required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123194 |
| Notice type | OJEU - F15 - Voluntary Ex Ante Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Jun 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £448,050 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE & CRIME COMMISSIONER FOR SOUTH WALES |
| Locality | BRIDGEND |
| Post town | Cardiff |
| Postcode | CF31 3SU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Bridgend |
| Electoral ward | Brackla East and Coychurch Lower |
| Westminster constituency | Bridgend |
| Delivery location | TLL17 Bridgend and Neath Port Talbot |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 21 Jul 2022 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123194

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUL405447
  Facial Recognition Software- Maintenance and Support - Maintenance and support for Facial Recognition Software for previously purchased perpetual licenses. The software licenses were purchased previously through an Open procedure.

## Notice URLs

- http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123194
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-123194
- https://www.south-wales.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-123194. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-123194.json.