---
title: "Award of Launch of Services, Early Years & Play Awards Event - SPOC, Chat Bot, Awards Event"
ocid: "ocds-kuma6s-123416"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-123416"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-123416.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-123416.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CITY & COUNTY OF SWANSEA"
published: "2023-02-14"
---

# Award of Launch of Services, Early Years & Play Awards Event - SPOC, Chat Bot, Awards Event

Buyer: CITY & COUNTY OF SWANSEA  
Current stage: Award  
OCID: ocds-kuma6s-123416

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-123416)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-123416.json)

## Summary

The City & County of Swansea has awarded a contract for the launch of services, early years & play awards event. The procurement process was initiated on 25th July 2022, with the tender closing on 12th August 2022. The event services contract was awarded to J R Events Promotions Ltd. The procurement stage was "award". The contracting authority is located in Swansea, with the main procurement category being services.

This tender for event services in Swansea could create opportunities for suppliers specializing in event management, technical consultancy, and software integration. Businesses capable of delivering innovative services for launching new programs and events would be well-suited to compete. The City & County of Swansea aims to enhance communication services by integrating Chat Bots and organising award events, offering suitable suppliers a chance to showcase their expertise in these areas and collaborate with local authorities.

## Notice

Swansea Council is awarding a contract to undertake a review of the Single Point of Contact (SPOC) service and plan to deliver a relaunch of the service, integrate a Chat Bot and help to organise and manage an Early Years and Plan a Workforce awards event.Suppliers delivering on the Single Point of Contact launch and Chat Bot will be required to liaise with each other to develop a Chat Bot that is relevant to SPOC service users, agree 'go live' that is timed with the SPOC launch.Suppliers will be required to maintain communication with both SPOC teams and the Family Information Service (FIS). This could be via meetings, email exchange etc. We would also anticipate that the supplier for all 3 lots would manage communications between themselves and others who they in list to deliver.Suppliers may submit a bid for each individual lot or for multiple lots.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123416 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2023 |
| Submission deadline | 12 Aug 2022 |
| Future notice date | Not specified |
| Award date | 3 Oct 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY & COUNTY OF SWANSEA |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA1 3SN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Waterfront |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | J R EVENTS PROMOTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79952000 - Event services

## Release History

- 14 Feb 2023 at 16:34 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123416
- 25 Jul 2022 at 12:45 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123416

## Notice URLs

- http://www.swansea.gov.uk/dobusiness
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.jr-eventsandcatering.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-123416. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-123416.json.