---
title: "CDPS Customer Relationship Management System"
ocid: "ocds-kuma6s-123485"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-123485"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-123485.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-123485.json"
source: "Sell2Wales"
current_stage: "Planning"
buyer: "CENTRE FOR DIGITAL PUBLIC SERVICES"
published: "2022-08-02"
---

# CDPS Customer Relationship Management System

Buyer: CENTRE FOR DIGITAL PUBLIC SERVICES  
Current stage: Planning  
OCID: ocds-kuma6s-123485

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-123485)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-123485.json)

## Summary

The Centre for Digital Public Services is initiating a procurement process for a Customer Relationship Management (CRM) system, titled "CDPS Customer Relationship Management System". This project falls under the services category and is located in Cardiff Gate Business Park, with a specific focus on software package and information systems, as well as IT services related to consulting and software development. The procurement is currently in the planning stage as of 2nd August 2022, with potential suppliers encouraged to express their interest to participate in market engagement activities scheduled for August 2022. Interested businesses are advised to register for further information via the Sell2Wales website.

This tender represents an excellent opportunity for businesses within the software and IT services sector to engage with a government body and potentially secure a valuable contract. Companies specialising in CRM solutions, software development, and IT consulting would be particularly well-suited to compete. By participating in the market engagement, these businesses can better understand the Centre's requirements and refine their proposals to align with the public service's needs, ultimately fostering growth and collaboration within the public procurement space.

## Notice

CDPS are looking at procuring a CRM system and we would like to speak with interested Suppliers in August 2022 as part of market engagement to help refine our requirements.Please can you express your interest if you wish to participate in the market engagement.If you're interested in this opportunity, please review the attached document.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123485.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123485 |
| Notice type | S2W Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRE FOR DIGITAL PUBLIC SERVICES |
| Locality | CARDIFF GATE BUSINESS PARK |
| Post town | Cardiff |
| Postcode | CF23 8AB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Pontprennau and Old St Mellons |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Aug 2022 at 14:22 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123485

## Notice URLs

- http://www.digitalpublicservices.gov.wales
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123485

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-123485. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-123485.json.