---
title: "IT Support Services"
ocid: "ocds-kuma6s-123697"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-123697"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-123697.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-123697.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "WELSH LANGUAGE COMMISSIONER"
published: "2022-11-17"
---

# IT Support Services

Buyer: WELSH LANGUAGE COMMISSIONER  
Current stage: Award  
OCID: ocds-kuma6s-123697

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-123697)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-123697.json)

## Summary

The Welsh Language Commissioner has awarded a contract for IT Support Services to Bcc It. The contract, signed on 8th November 2022, is currently active. The procurement stage for this tender was an award. The tender was for services in the IT category and was published in Cardiff. The buyer organisation was the Welsh Language Commissioner.

This tender for IT Support Services by the Welsh Language Commissioner presents an opportunity for businesses in the IT services sector, particularly those offering consulting, software development, and support. Companies providing IT support at various levels and consultancy services could compete effectively in this open procurement process. The procurement method for this contract was open, with the tender period ending on 23rd September 2022 and the award period ending on 7th October 2022.

## Notice

The Commissioner wishes to appoint a supplier to deliver IT Support Services in accordance with the Background set out in section 3 and Requirements as set out in section 4 of the attached specification.Broadly, the contribution and responsibility of the supplier under this contract is to:-Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues;-Provide IT support for issues at level 3 and 4;-Assist the organisation by maintaining all IT services of the organisation by deputising during the absence of the IT Officer (e.g. holiday and sickness periods)-Maintain the general IT environment ensuring its security and currency;-Offer consultancy, advice and guidance on developments and updates and to lead and support on change requests and projects where required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123697 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2022 |
| Submission deadline | 23 Sep 2022 |
| Future notice date | Not specified |
| Award date | 8 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELSH LANGUAGE COMMISSIONER |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 1AT |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BCC IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Nov 2022 at 08:50 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123697
- 3 Aug 2022 at 11:55 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=123697

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=4
  13th September 2022 - Specification
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=9
  13th September 2022 - Specification
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=1
  3rd August 2022 - Llythyr Gwahodd
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=2
  3rd August 2022 - Invitation letter
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=3
  3rd August 2022 - Manyleb
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=5
  3rd August 2022 - Tabl Prisio
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=6
  3rd August 2022 - Pricing Table
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=7
  3rd August 2022 - Amodau Contract
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=AUG406702&idx=8
  3rd August 2022 - Conditions of Contract

## Notice URLs

- https://www.bccit.co.uk
- https://www.comisiynyddygymraeg.cymru
- https://www.welshlanguagecommissioner.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-123697. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-123697.json.