---
title: "Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice"
ocid: "ocds-kuma6s-124067"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-124067"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-124067.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-124067.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-04-24"
---

# Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-124067

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-124067)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-124067.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is seeking to procure a Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice. The procurement process, currently in the tender stage, involves the NHS as the buying organization. The contract falls under the 'Health' industry category and is located in Cardiff, UK. The deadline for submissions is set for September 19, 2022. The main procurement method is an Open Procedure.

This tender opportunity for a communication solution in the healthcare sector can benefit businesses specializing in services related to remote advice and healthcare communication technologies. Small and medium-sized enterprises (SMEs) with expertise in developing secure communication systems tailored for clinicians could find this tender particularly suitable for growing their business. The procurement process offers a chance for businesses to contribute to improving healthcare services through innovative communication solutions.

## Notice

Procure a system to support the delivery of a remote advice and guidance communication solution to clinicians in Wales and through the solution clinicians will be able to securely access the resources of expert clinicians.

### Lot Information

Lot 1

The overall project scope is to procure a communication solution to deliver a remote advice and guidance service to Wales. The system must enable the delivery of simple and auditable communications between users and health providers across and within organisations. The service will function within all areas of primary, secondary, and community care, and mental health and learning disabilities services. Key elements include: Providing a bespoke directory of service based upon location and professional groups. Ability to configure services to support pan-Wales national services. Providing the potential to link with social services and local authority services to support whole system communications. Live reporting via a configurable dashboard. Provide a digital record of advice and guidance provided to users for use in clinical audit, service evaluation, education and appraisal in line with Information Governance requirements.

Options: Options for additional services as described in the Invitation to Tender

Renewal: Option to extend for a further 24 months, in whole or in part.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=124067 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2023 |
| Submission deadline | 19 Sep 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Approximately 3 years from the publication date of this notice, or 5 years if the agreement is extended. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Gabalfa |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONSULTANT CONNECT |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48000000 - Software package and information systems
- 79625000 - Supply services of medical personnel

## Release History

- 24 Apr 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=124067
- 16 Aug 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=124067

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG408260
  Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice - Procure a system to support the delivery of a remote advice and guidance communication solution to clinicians in Wales and through the solution clinicians will be able to securely access the resources of expert clinicians.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR435270
  Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice - Procure a system to support the delivery of a remote advice and guidance communication solution to clinicians in Wales and through the solution clinicians will be able to securely access the resources of expert clinicians.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-124067
- https://etenderwales.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-124067. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-124067.json.
