---
title: "Careline System Support and Maintenance"
ocid: "ocds-kuma6s-124587"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-124587"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-124587.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-124587.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CARMARTHENSHIRE COUNTY COUNCIL"
published: "2022-09-07"
---

# Careline System Support and Maintenance

Buyer: CARMARTHENSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-124587

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-124587)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-124587.json)

## Summary

The Carmarthenshire County Council has awarded a contract for "Careline System Support and Maintenance" to Openview Security Solutions Limited. The contract falls under the services category and involves communications system maintenance services and call centre operation. The contract was signed on 27th April 2022, and the buying organisation is based in Carmarthen, with the procurement taking place in Romford.

This awarded contract for Careline system support and maintenance by Carmarthenshire County Council presents a business opportunity for firms specializing in communications system maintenance services and call centre operations. Companies providing services in these areas are well-suited to compete in the procurement process. The contract is currently in the award stage, representing a chance for businesses to engage in providing ongoing support and maintenance services to the Careline system.

## Notice

Careline system support and maintenance

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=124587 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARMARTHENSHIRE COUNTY COUNCIL |
| Locality | CARMARTHEN |
| Post town | Swansea |
| Postcode | SA31 1JP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Carmarthen Town North and South |
| Westminster constituency | Caerfyrddin |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPENVIEW SECURITY SOLUTIONS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 50334400 - Communications system maintenance services
- 79512000 - Call centre

## Release History

- 7 Sep 2022 at 16:02 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=124587

## Notice URLs

- https://www.carmarthenshire.gov.uk
- https://www.openviewgroup.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-124587. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-124587.json.