---
title: "RESEARCH RELATING TO THE USE OF ZERO HOUR CONTRACTS AND 'CALL CLIPPING' IN DOMICILIARY SUPPORT SERVI"
ocid: "ocds-kuma6s-125000"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-125000"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-125000.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-125000.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT"
published: "2022-11-22"
---

# RESEARCH RELATING TO THE USE OF ZERO HOUR CONTRACTS AND 'CALL CLIPPING' IN DOMICILIARY SUPPORT SERVI

Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-kuma6s-125000

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-125000)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-125000.json)

## Summary

The Welsh Government has awarded a research contract titled "RESEARCH RELATING TO THE USE OF ZERO HOUR CONTRACTS AND ‘CALL CLIPPING’ IN DOMICILIARY SUPPORT SERVICES" to Social Change UK. The contract, under the main procurement category of services, aims to update knowledge on zero-hour contracts in domiciliary support services, with a focus on COVID-19 and Brexit impacts. The award was signed on 21st November 2022, with an active contract status.

This tender opportunity offers businesses in the research services and design and development sector a chance to engage with the Welsh Government. With the focus on understanding regulatory impacts and COVID-19 effects, businesses providing consultancy and research services in the social care sector may find this tender particularly relevant. The award period ends on 30th November 2022, providing prospective suppliers with a clear timeframe for engagement and collaboration.

## Notice

The aim of the literature review is to update knowledge and understanding relating to the use of zero-hour contracts in domiciliary support services.The main objectives of the literature review are to:* update knowledge and understanding regarding the use of zero-hour contracts for registered workers in domiciliary support services* assess how COVID-19 and Brexit have impacted on the use of zero-hour contracts for registered workers in domiciliary support services* consider other key learning from recent and relevant literature that could inform future policy.Primary ResearchThe aims of the primary research are to:* determine the impact that the Regulations have had on the use of zero-hour contracts in the domiciliary support sector in Wales* understand the impact that COVID-19 related additional payments and support schemes have had on the domiciliary support sector in Wales* understand the extent of "call clipping" in the domiciliary support sector in Wales.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125000 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2022 |
| Submission deadline | 25 Oct 2022 |
| Future notice date | Not specified |
| Award date | 21 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT |
| Locality | CAERDYDD / CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIAL CHANGE |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services
- 73300000 - Design and execution of research and development

## Release History

- 22 Nov 2022 at 08:38 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125000
- 27 Sep 2022 at 13:56 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125000

## Notice URLs

- http://
- http://gov.wales
- https://etenderwales.bravosolution.co.uk/home.html
- https://www.social-change.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-125000. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-125000.json.