--- title: "Domiciliary Care Rapid Response Service - Discharge to Recover then Assess" ocid: "ocds-kuma6s-125099" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-125099" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-125099.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-125099.json" source: "Sell2Wales" current_stage: "Tender" buyer: "CARDIFF COUNCIL" published: "2022-10-04" --- # Domiciliary Care Rapid Response Service - Discharge to Recover then Assess Buyer: CARDIFF COUNCIL Current stage: Tender OCID: ocds-kuma6s-125099 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-125099) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-125099.json) ## Summary The Cardiff Council is inviting tenders for a Domiciliary Care Rapid Response Service termed "Discharge to Recover then Assess". The service aims to support individuals fit for discharge from hospital, ensuring prompt and appropriate care at home. The tender, with a value of GBP 1,056,000, falls under the main procurement category of services and utilises an open procedure. The procurement method details an open framework arrangement for a 12-month period. Interested parties can participate through electronic submission, with a tender period ending on October 31, 2022. This opportunity is ideal for Domiciliary Care Providers looking to deliver rapid response care services in Cardiff. The Rapid Response Team is expected to collaborate with a multi-agency team to tailor care packages post-discharge. Successful providers will support individuals transitioning from hospital to home, focusing on maximising independence and long-term care needs. Businesses able to provide high-quality care services within the local area would be well-suited to compete for this contract. ## Notice Cardiff Council is seeking to commission a Domiciliary Care Provider(s) to deliver a team that will provide a rapid response care service to an individual that is medically fit for discharge from hospital as part of a Winter Pressures Pilot that seeks to contribute to the whole system flow and ensure that our citizens can receive right care at the right place at the right time. The requirement would be to support an Individuals' safe discharge from hospital within 72 hours of being identified as medically fit for discharge, to support an individuals' return home and to work in partnership with a multi - agency team to right size the care and support for the individuals once they return home. The services will be required to be delivered within 72 hours of the order/expedited order form being received by the Service Provider. We are referring to this team as a Rapid Response Team, and it is expected that this team would be a dedicated group of staff that are above your normal workforce. As such, this dedicated group of staff who are able to contribute to a multi-agency assessment to right -size care packages post discharge, will be expected to be in place by the commencement of the contract. We are seeking to put a Framework in place that will enable us to call off successful providers who will deliver the Rapid Response Service; We are looking for a number of Providers to work across the city to support the Hospital Discharge process for individuals who are medically fit for discharge and have been assessed to require a package of care and support in their own home. The Rapid Response Team will provide care and support to the individual and a multi-agency team will work in partnership with the provider to right size the care package and identify longer term care and support needs. The person's new longer-term care and support package would be secured via the brokerage service in the usual way. It is intended that the Rapid Response Team will provide a service to individuals who have been assessed as requiring care and support, so that they can return home in a timely way following a period in hospital. The provider will be expected to tailor the rapid response care and support to reflect the recovery of the individual, with a view to maximising their independence. It is to be assumed that some of the Individuals that Providers will be working with will be adults who have not previously been in receipt of a package of care but have been identified as needing care for the first time in order to understand their reablement potential and determine the type and level of service they may need on a longer-term basis. The Council intends to commission approximately four double-handed calls per person on discharge but this is only an estimated upper limit. It is important that all commissioned care appropriately supports the citizen at discharge to ensure that they settle at home quickly and safely. Therefore there may be occasions where an individual may require more care and support to assist them to return home. Additionally, the Provider may need to respond to requests for single handed care as required. There may also be an initial requirement for late night and early morning calls in appropriate cases. The care package will reduce as the person settles at home after their hospital stay . In collaboration with the occupational therapists/social workers and the care team the care plan will be adapted and changed to respond to the needs of the citizen. The care service arrangements will then move to a permanent provision. It is intended that the Rapid Response Discharge to Recover then Assess (D2RA) Framework arrangement will be put in place for 12 months and individual packages of care will be called off the Framework on a case by case basis. It is anticipated that approximately 10 packages of care may be called off the Framework each week. ### Lot Information Lot 1 Cardiff Council is seeking to commission a Domiciliary Care Provider(s) to deliver a team that will provide a rapid response care service to an individual that is medically fit for discharge from hospital as part of a Winter Pressures Pilot that seeks to contribute to the whole system flow and ensure that our citizens can receive right care at the right place at the right time. The requirement would be to support an Individuals' safe discharge from hospital within 72 hours of being identified as medically fit for discharge, to support an individuals' return home and to work in partnership with a multi - agency team to right size the care and support for the individuals once they return home. The services will be required to be delivered within 72 hours of the order/expedited order form being received by the Service Provider. We are referring to this team as a Rapid Response Team, and it is expected that this team would be a dedicated group of staff that are above your normal workforce. As such, this dedicated group of staff who are able to contribute to a multi-agency assessment to right -size care packages post discharge, will be expected to be in place by the commencement of the contract. We are seeking to put a Framework in place that will enable us to call off successful providers who will deliver the Rapid Response Service; We are looking for a number of Providers to work across the city to support the Hospital Discharge process for individuals who are medically fit for discharge and have been assessed to require a package of care and support in their own home. The Rapid Response Team will provide care and support to the individual and a multi-agency team will work in partnership with the provider to right size the care package and identify longer term care and support needs. The person's new longer-term care and support package would be secured via the brokerage service in the usual way. It is intended that the Rapid Response Team will provide a service to individuals who have been assessed as requiring care and support, so that they can return home in a timely way following a period in hospital. The provider will be expected to tailor the rapid response care and support to reflect the recovery of the individual, with a view to maximising their independence. It is to be assumed that some of the Individuals that Providers will be working with will be adults who have not previously been in receipt of a package of care but have been identified as needing care for the first time in order to understand their reablement potential and determine the type and level of service they may need on a longer-term basis. The Council intends to commission approximately four double-handed calls per person on discharge but this is only an estimated upper limit. It is important that all commissioned care appropriately supports the citizen at discharge to ensure that they settle at home quickly and safely. Therefore there may be occasions where an individual may require more care and support to assist them to return home. Additionally, the Provider may need to respond to requests for single handed care as required. There may also be an initial requirement for late night and early morning calls in appropriate cases. The care package will reduce as the person settles at home after their hospital stay . In collaboration with the occupational therapists/social workers and the care team the care plan will be adapted and changed to respond to the needs of the citizen. The care service arrangements will then move to a permanent provision. It is intended that the Rapid Response Discharge to Recover then Assess (D2RA) Framework arrangement will be put in place for 12 months and individual packages of care will be called off the Framework on a case by case basis. It is anticipated that approximately 10 packages of care may be called off the Framework each week. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125099 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Oct 2022 | | Submission deadline | 31 Oct 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,056,000 | | Lots value | £1,056,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARDIFF COUNCIL | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF10 4UW | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Butetown | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 4 Oct 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125099 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT413679 Domiciliary Care Rapid Response Service - Discharge to Recover then Assess - Cardiff Council is seeking to commission a Domiciliary Care Provider(s) to deliver a team that will provide a rapid response care service to an individual that is medically fit for discharge from hospital as part of a Winter Pressures Pilot that seeks to contribute to the whole system flow and ensure that our citizens can receive right care at the right place at the right time. The requirement would be to support an Individuals' safe discharge from hospital within 72 hours of being identified as medically fit for discharge, to support an individuals' return home and to work in partnership with a multi - agency team to right size the care and support for the individuals once they return home. The services will be required to be delivered within 72 hours of the order/expedited order form being received by the Service Provider. We are referring to this team as a Rapid Response Team, and it is expected that this team would be a dedicated group of staff that are above your normal workforce. As such, this dedicated group of staff who are able to contribute to a multi-agency assessment to right -size care packages post discharge, will be expected to be in place by the commencement of the contract. We are seeking to put a Framework in place that will enable us to call off successful providers who will deliver the Rapid Response Service; We are looking for a number of Providers to work across the city to support the Hospital Discharge process for individuals who are medically fit for discharge and have been assessed to require a package of care and support in their own home. The Rapid Response Team will provide care and support to the individual and a multi-agency team will work in partnership with the provider to right size the care package and identify longer term care and support needs. The person's new longer-term care and support package would be secured via the brokerage service in the usual way. It is intended that the Rapid Response Team will provide a service to individuals who have been assessed as requiring care and support, so that they can return home in a timely way following a period in hospital. The provider will be expected to tailor the rapid response care and support to reflect the recovery of the individual, with a view to maximising their independence. It is to be assumed that some of the Individuals that Providers will be working with will be adults who have not previously been in receipt of a package of care but have been identified as needing care for the first time in order to understand their reablement potential and determine the type and level of service they may need on a longer-term basis. The Council intends to commission approximately four double-handed calls per person on discharge but this is only an estimated upper limit. It is important that all commissioned care appropriately supports the citizen at discharge to ensure that they settle at home quickly and safely. Therefore there may be occasions where an individual may require more care and support to assist them to return home. Additionally, the Provider may need to respond to requests for single handed care as required. There may also be an initial requirement for late night and early morning calls in appropriate cases. The care package will reduce as the person settles at home after their hospital stay . In collaboration with the occupational therapists/social workers and the care team the care plan will be adapted and changed to respond to the needs of the citizen. The care service arrangements will then move to a permanent provision. It is intended that the Rapid Response Discharge to Recover then Assess (D2RA) Framework arrangement will be put in place for 12 months and individual packages of care will be called off the Framework on a case by case basis. It is anticipated that approximately 10 packages of care may be called off the Framework each week. ## Notice URLs - http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=125099 - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-125099 - https://supplierlive.proactisp2p.com/Account/Login - https://supplierlive.proactisp2p.com/account/login - https://www.cardiff.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-125099. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-125099.json.