---
title: "Electronic Care Planning system"
ocid: "ocds-kuma6s-125372"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-125372"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-125372.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-125372.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "HAFOD"
published: "2023-10-10"
---

# Electronic Care Planning system

Buyer: HAFOD  
Current stage: Award  
OCID: ocds-kuma6s-125372

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-125372)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-125372.json)

## Summary

The buying organization, Hafod, has completed a tender process for the procurement of an Electronic Care Planning system. The tender was for goods and aimed to address the challenge of maintaining care records for over 700 service users across multiple care facilities. The procurement stage is complete, with carebeing awarded to Carebeans Limited. The contract was signed on September 18, 2023, with a total value of GBP 509,880. The system implementation aims to streamline care recording, enhance colleague rostering, and align with Hafod's strategic goals in Health and Social Care, Digital Transformation, and Governance.

This procurement process provides opportunities for businesses specializing in system solutions for care planning and management. Businesses that offer electronic care systems, rostering solutions, and digital transformation services are well-suited to compete. The competitive tender was an open procedure, allowing diverse businesses to participate. Suppliers, especially small and medium enterprises (SMEs) with expertise in health and care technology, are encouraged to explore this opportunity to support improving service user care and operational efficiency at Hafod.

## Notice

Hafod is looking to procure an electronic system for Care planning. With over 700 service users across 8 care homes, 3 extra care schemes and additional Domiciliary Care services, keeping and maintaining care records can be a significant challenge.

### Lot Information

Lot 1

Hafod requires an Electronic Care Planning (ECP) system for Hafod's Care services. Currently, no such system exists across Hafod, with care colleagues at different sites using various manual methods to record and review service user data. This presents several challenges (listed below) to the business which increase risks to the business as well as service users. Additionally, the lack of a centralised system means that Hafod currently has little to no operational oversight of the data held within care plans, making it difficult to report on the situation in each home and to make data-driven decisions about care services. The chosen system for this project must address these issues and allow for a streamlined and standardised process for recording service user data, as well as a number of safeguarding solutions to reduce risks. Alongside this, care managers and administrators also face issues around colleague rostering, with many spending significant time manually managing their workforce on various spreadsheets and other documents. The chosen system for this project will also need to include a rostering solution to reduce this burden on managers. The implementation of an ECP system, including colleague management/rostering features, would help address these issues as well as reduce risks to both Hafod's service users and to the business itself. It also aligns with several of Hafod's Strategic aims, including Health and Social Care, Accelerating our Digital Transformation, Decarbonisation and First-Class Governance.

Options: Hafod reserves the right to add or remove users as part of the contract

Renewal: 24 months in 12-month increments

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125372 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Oct 2023 |
| Submission deadline | 3 Nov 2022 |
| Future notice date | Not specified |
| Award date | 18 Sep 2023 |
| Contract period | Not specified |
| Recurrence | 2027 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £509,880 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAFOD |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF43 4LG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Ferndale and Maerdy |
| Westminster constituency | Rhondda and Ogmore |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREBEANS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48627000 - Real-time operating system software package
- 48810000 - Information systems
- 48814000 - Medical information systems
- 48814100 - Nursing information system
- 48814200 - Patient-administration system
- 72212670 - Real time operating system software development services
- 72212781 - System management software development services
- 72250000 - System and support services

## Release History

- 10 Oct 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125372
- 3 Nov 2022 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125372
- 17 Oct 2022 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125372
- 6 Oct 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125372

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=14
  17th November 2022 - Please see attached 3 additional clarifications and responses
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=3
  7th November 2022 - Volume 4
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=13
  7th November 2022 - Volume 4 version 2.0
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=2
  7th November 2022 - Volume 3
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=12
  7th November 2022 - Volume 3 version 2.0
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=1
  7th November 2022 - ITT volume 1
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=11
  7th November 2022 - ITT volume 1 version 2.0
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=10
  4th November 2022 - Clarifications and responses
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=9
  19th October 2022 - Terms and Conditions
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=4
  7th October 2022 - Volume 2 SPD
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=8
  7th October 2022 - Volume 2 V1 SPD
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=7
  7th October 2022 - Guidance on how to complete
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=6
  7th October 2022 - Guidance
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT413977&idx=5
  7th October 2022 - Additional PSC questions
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT413977
  Electronic Care Planning system - Hafod is looking to procure an electronic system for Care planning. With over 700 service users across 8 care homes, 3 extra care schemes and additional Domiciliary Care services, keeping and maintaining care records can be a significant challenge.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT453287
  Electronic Care Planning system - Hafod is looking to procure an electronic system for Care planning. With over 700 service users across 8 care homes, 3 extra care schemes and additional Domiciliary Care services, keeping and maintaining care records can be a significant challenge.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-125372
- https://www.hafod.org.uk/
- https://www.sell2wales.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-125372. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-125372.json.
