---
title: "SolarWinds Maintenance and Support"
ocid: "ocds-kuma6s-125823"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-125823"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-125823.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-125823.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2022-10-21"
---

# SolarWinds Maintenance and Support

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Award  
OCID: ocds-kuma6s-125823

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-125823)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-125823.json)

## Summary

The contracting process was undertaken by Digital Health and Care Wales for the procurement of SolarWinds Maintenance and Support services in Cardiff. The award was granted to Phoenix Software Ltd on 21st October 2022.

This tender for software support services presents business opportunities for companies specialising in IT support and software services. Businesses experienced in providing maintenance and support for software solutions, particularly in the health and care sector, would be well-suited to compete for this contract.

## Notice

The Authority required the renewal of support and maintenance of existing SolarWinds software linked to SolarWinds account SW21752730, with exception to Engineer's Toolset which is account SW21998802.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125823 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Oct 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72268000 - Software supply services

## Release History

- 21 Oct 2022 at 11:00 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125823

## Notice URLs

- https://dhcw.nhs.wales/
- https://www.phoenixs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-125823. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-125823.json.