---
title: "All Wales Patient Reported Outcome Measures Solution (PROMS)"
ocid: "ocds-kuma6s-126233"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-126233"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-126233.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-126233.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP - PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-11-02"
---

# All Wales Patient Reported Outcome Measures Solution (PROMS)

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP - PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-126233

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## Summary

The NHS Wales Shared Services Partnership - Procurement Services, hosted by Velindre University NHS Trust, conducted a public procurement process for the "All Wales Patient Reported Outcome Measures Solution (PROMS)" in the health services category. The tender, which reached the award stage on 13th October 2023, aimed to establish a standard PROMs service to support Health Boards and Trusts in Wales. The procurement included multiple large-scale suppliers and had a total contract value of £11,875,564. The procurement method used was an open procedure, and the tender was managed by the NHS Wales Shared Services Partnership as the buyer.

This public procurement contract for a Patient Reported Outcome Measures Solution presents a valuable business opportunity for large-scale service providers in the healthcare industry. Businesses with expertise in delivering health-related services in a large-scale setting, especially those specialising in PROMs solutions, would find this tender well-suited to their capabilities. The opportunity, which had potential for business growth, was part of the Value in Health programme in Wales and aimed to improve healthcare outcomes across the region. The contract, awarded after a competitive tendering process, offers significant revenue potential and collaboration opportunities for successful bidders to contribute to enhancing healthcare services in Wales.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of all Health Boards/Trusts in Wales who sought to put in place an All Wales Patient Reported Outcome Measures Solution Framework. PROM measures a patient's health status or health-treated quality of life at a single point in time and are collected through self-completed questionnaire (proforma) or a set of questionnaires. Each Health Board and Trust are pursuant of delivering a VBHC agenda and this is supported at a national level via the Welsh Value in Health Centre (WViHC). The national requirement is to deliver a PROMs service in a consistent and standard manner that supports Health Boards and Trusts local requirements, whilst also supporting the Welsh Value in Health Centre national programme agenda. These are described in terms of goals, scenarios and functional requirements underpinned by standards (data, processes, and interoperability).

### Lot Information

Lot 1

Value in healthcare (VBHC) is realised when we achieve the best possible healthcare outcomes for our population with the resources that we have. These outcomes should be comparable with the best in the world, and Prudent Healthcare has already provided a strong foundation for healthcare improvement in Wales. Changes in health are important milestones in the lives of patients and we should use Patient Reported Outcome Measures (PROMs) to measure them. Each Health Board and Trust are pursuant of delivering a VBHC agenda and this is supported at a national level via the Welsh Value in Health Centre (WViHC). The WViHC agenda for PROMs is to ensure the standard and consistent collection of data across all NHS organisations aligned to the PROMs Standard Operating Model (PSOM). Each Health Board and Trust is at different levels of maturity in their collection and processing of PROMs. The national requirement is to deliver a PROMs service in a consistent and standard manner that supports Health Boards and Trusts local requirements, whilst also supporting the Welsh Value in Health Centre national programme agenda. As such, NWSSP - Procurement Services are seeking to award a unranked framework with 5 providers for a period of three years with an option to extend for a year. For further details please view the specification and tender documents via the e-tenderwales portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126233 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2023 |
| Submission deadline | 5 Dec 2022 |
| Future notice date | Not specified |
| Award date | 13 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £11,875,564 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP - PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | AIRE LOGIC; MY CLINICAL OUTCOMES; NEC SOFTWARE SOLUTIONS; PROMPTLY HEALTH; THE CLINICIAN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 2 Nov 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126233
- 3 Nov 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126233

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV417158
  All Wales Patient Reported Outcome Measures Solution (PROMS) - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of all Health Boards/Trusts in Wales in seeking to put in place an All Wales Patient Reported Outcome Measures Solution Framework. PROM measures a patient's health status or health-treated quality of life at a single point in time and are collected through self-completed questionnaire (proforma) or a set of questionnaires. Each Health Board and Trust are pursuant of delivering a VBHC agenda and this is supported at a national level via the Welsh Value in Health Centre (WViHC). The national requirement is to deliver a PROMs service in a consistent and standard manner that supports Health Boards and Trusts local requirements, whilst also supporting the Welsh Value in Health Centre national programme agenda. These are described in terms of goals, scenarios and functional requirements underpinned by standards (data, processes, and interoperability).
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV455765
  All Wales Patient Reported Outcome Measures Solution (PROMS) - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of all Health Boards/Trusts in Wales who sought to put in place an All Wales Patient Reported Outcome Measures Solution Framework. PROM measures a patient's health status or health-treated quality of life at a single point in time and are collected through self-completed questionnaire (proforma) or a set of questionnaires. Each Health Board and Trust are pursuant of delivering a VBHC agenda and this is supported at a national level via the Welsh Value in Health Centre (WViHC). The national requirement is to deliver a PROMs service in a consistent and standard manner that supports Health Boards and Trusts local requirements, whilst also supporting the Welsh Value in Health Centre national programme agenda. These are described in terms of goals, scenarios and functional requirements underpinned by standards (data, processes, and interoperability).

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-126233
- https://www.etenderwales.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-126233. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-126233.json.