---
title: "Carer Wellbeing Assessment Service"
ocid: "ocds-kuma6s-126394"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-126394"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-126394.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-126394.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "DENBIGHSHIRE COUNTY COUNCIL"
published: "2023-04-27"
---

# Carer Wellbeing Assessment Service

Buyer: DENBIGHSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-126394

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## Summary

The Denbighshire County Council has awarded a contract for the Carer Wellbeing Assessment Service, with a value of £729,540. The service aims to support unpaid carers in Denbighshire by providing information, advice, assistance, emotional support, financial wellbeing, and access to work, education, and training. The procurement method used was an open procedure, and the contract was signed on 26th April 2023.

This tender for the Carer Support Service offers opportunities for businesses to provide services for unpaid adult carers in Denbighshire. Businesses suitable for this tender are those that can offer support services in the areas of information provision, emotional and financial support, and assistance for carers to stay employed or educated while caring for others. The tender process requires electronic submissions and has a deadline of 3rd January 2023.

## Notice

The Council wishes to commission a new support service for unpaid adult carers living, or caring for a citizen(s) in Denbighshire and is offering the opportunity for interested organisations to submit a bid for the new Carer Support Service. The purpose of the service is to help unpaid carers to sustain their caring role and enjoy a life of their own alongside their caring role, that meets their needs and ensures individual carers have access to: - Clear Information, advice and assistance (including those who might not be online.) - User-friendly What Matters Conversations (assessments). - Have a life of their own and take part in community activities. - Support to stay emotionally and physically well. - Promotes financial wellbeing. - Support to enter or stay in work, education or training. - Supporting unpaid carers to have a voice about services for the cared for person and themselves.

### Lot Information

Lot 1

Carer Support Service - Overview Denbighshire's Carers Charter - Everyone recognises and values the contribution that unpaid carers make. To ensure that all carers receive understanding and the best quality support. Denbighshire County Council recognises and values the contribution unpaid carers make to society and the work they do in caring for those who could not manage without their help and support to remain living at home and in the local community. The Council wishes to commission a new support service for unpaid adult carers living, or caring for a citizen(s) in Denbighshire and is offering the opportunity for interested organisations to submit a bid for the new Carer Support Service. The contract for the Carers Support Service will be awarded for 3 years with an opportunity to extend the period for a further 2 years' subject to review. The purpose of the service is to help unpaid carers to sustain their caring role and enjoy a life of their own alongside their caring role, that meets their needs and ensures individual carers have access to: - Clear Information, advice and assistance (including those who might not be online.) - User-friendly What Matters Conversations (assessments). - Have a life of their own and take part in community activities. - Support to stay emotionally and physically well. - Promotes financial wellbeing. - Support to enter or stay in work, education or training. - Supporting unpaid carers to have a voice about services for the cared for person and themselves. We are keen to encourage service development, coproduction, partnership working and flexibility, whist also ensuring that more innovation is created, within the service provision. Delivering clear outcomes for unpaid carers is an essential part of the service delivery and we are committed to working with local unpaid carers and commissioning quality services that are person centred, coordinated and outcome focused. Early intervention and prevention is critical and we need to consider what can be done to help unpaid carers from reaching crisis point. This service also links with the wider range of preventative services that are commissioned to support carers to maintain their caring role but also while enabling them to enjoy a life of their own alongside their caring responsibilities. The National Strategy for Unpaid Carers sets out the Welsh Government's key priority areas for unpaid Carers and recent Charter reinforces knowledge about Carers Rights, which were legislated for in the Social Services and Wellbeing (Wales) Act 2014. The service is expected to support and align with the National, Regional and Denbighshire County Council's local priorities to ensure the best outcomes for unpaid carers and those they support to remain independent and living at home. The service whilst focused across the whole of Denbighshire will also be expected to meet local needs. Ensuring the service is accessible, provided in community locations, close to where people live and is inclusive and offers flexibility for working carers who for example need information and advice outside of normal office hours. This service has TUPE implications, please see the attached TUPE information contained in the tender documentation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126394 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2023 |
| Submission deadline | 3 Jan 2023 |
| Future notice date | Not specified |
| Award date | 26 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £729,540 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DENBIGHSHIRE COUNTY COUNCIL |
| Locality | RHYL |
| Post town | Llandudno |
| Postcode | LL18 3DP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Rhyl East |
| Westminster constituency | Clwyd North |
| Delivery location | TLL13 Conwy and Denbighshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEWCIS |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85300000 - Social work and related services
- 98000000 - Other community, social and personal services

## Release History

- 27 Apr 2023 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126394
- 23 Nov 2022 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126394

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV419339
  Carer Wellbeing Assessment Service - The Council wishes to commission a new support service for unpaid adult carers living, or caring for a citizen(s) in Denbighshire and is offering the opportunity for interested organisations to submit a bid for the new Carer Support Service. The purpose of the service is to help unpaid carers to sustain their caring role and enjoy a life of their own alongside their caring role, that meets their needs and ensures individual carers have access to: - Clear Information, advice and assistance (including those who might not be online.) - User-friendly What Matters Conversations (assessments). - Have a life of their own and take part in community activities. - Support to stay emotionally and physically well. - Promotes financial wellbeing. - Support to enter or stay in work, education or training. - Supporting unpaid carers to have a voice about services for the cared for person and themselves.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR435590
  Carer Wellbeing Assessment Service - The Council wishes to commission a new support service for unpaid adult carers living, or caring for a citizen(s) in Denbighshire and is offering the opportunity for interested organisations to submit a bid for the new Carer Support Service. The purpose of the service is to help unpaid carers to sustain their caring role and enjoy a life of their own alongside their caring role, that meets their needs and ensures individual carers have access to: - Clear Information, advice and assistance (including those who might not be online.) - User-friendly What Matters Conversations (assessments). - Have a life of their own and take part in community activities. - Support to stay emotionally and physically well. - Promotes financial wellbeing. - Support to enter or stay in work, education or training. - Supporting unpaid carers to have a voice about services for the cared for person and themselves.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-126394
- https://supplierlive.proactisp2p.com/Account/Login
- https://www.denbighshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-126394. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-126394.json.