---
title: "Patient Comms"
ocid: "ocds-kuma6s-126791"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-126791"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-126791.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-126791.json"
source: "Sell2Wales"
current_stage: "Tender"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2022-11-21"
---

# Patient Comms

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Tender  
OCID: ocds-kuma6s-126791

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-126791)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-126791.json)

## Summary

The procurement process for the contract titled "Patient Comms" is being conducted by NHS Wales Shared Services Partnership-Procurement Services, located in Cardiff, Wales. The tender aims to identify innovative solutions to enhance communication between patients and their families, improve patient experiences, and reduce stress on healthcare staff. The procurement method is open, with a tender deadline of December 14, 2022, and an award period ending on December 19, 2022.

This tender presents growth opportunities for businesses specializing in radio, television, communication, telecommunication equipment, data-communications equipment, and communication system maintenance services. Companies focusing on patient communication solutions and healthcare technology are well-suited to compete. The contract encourages affordable and sustainable solutions that meet Welsh Language Standards and support multi-lingual capabilities, making it an attractive opportunity for businesses looking to innovate in healthcare communication services.

## Notice

We are looking to identify, develop and demonstrate innovative solutions that will:* Improve communication between relatives and patient case holder* Reduce worry for patients* Involve patients in updates with family where possible* Reduce frustration and stress of relatives* Improve the carer experience* Reduce detrimental effects of not seeing loved ones and impacting speed of recovery.* Improve the patient experience* Better communicate discharge arrangements* Better inform more than a single nominated family member* Reduce demand on clinical time responding to patient update requests.* Reduce distraction from patient care leading to lack of dignity and potential errors* Reduce stress on healthcare staff by reducing demand for communication* Maintain privacy and confidentiality through avoidance of patient information being spoken out loud* Provide communication solutions that are accessible and inclusive* Be affordable and sustainable to the NHS and be of low or no cost to the patient/relatives/carers and others that may be involved in the patient's care* Meet Welsh Language Standards and potentially have multi-lingual capability.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=126791. See attachments(WA Ref:126791)The buyer considers that this contract is suitable for consortia bidding.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126791 |
| Notice type | S2W Notice - Website Invitation to Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2022 |
| Submission deadline | 14 Dec 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32571000 - Communications infrastructure
- 32581000 - Data-communications equipment
- 50334400 - Communications system maintenance services

## Release History

- 21 Nov 2022 at 12:45 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126791

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV419175&idx=1
  21st November 2022 - Patient Comms Final
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV419175&idx=2
  21st November 2022 - Patient Comms - Welsh

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=126791

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-126791. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-126791.json.
